Summary
Overview
Work History
Education
Skills
Timeline
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Cassie Brown

Roanoke,AL

Summary

Proven leader in enhancing operational efficiency and product quality at Tridim, with a strong focus on safety and customer satisfaction. Skilled in Quality Management Systems and fostering team collaboration, I have significantly improved service standards and staff training programs. My strategic approach to scheduling and systems analysis has driven continuous improvement and business growth.

Overview

2025
2025
years of professional experience

Work History

Safety/quality Supervisor

Tridim
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Assistant Manager

Team Group
09.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Assistant Manager

Tridim
11.2020 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Handley High School
Roanoke, AL

Skills

  • Quality Training
  • Dedication to product quality
  • Quality Management Systems
  • Systems Analysis
  • Corrective Actions
  • Staff Training
  • Scheduling
  • Microsoft Office
  • Visual Inspection
  • Inspection reports
  • Staff Supervision
  • Employee Training
  • Team motivation
  • Staff Training and Development
  • Employee Scheduling
  • Operations Management
  • Recruiting and interviewing
  • Orientation and training
  • Recruitment and hiring
  • Microsoft Office expertise
  • Team Leadership
  • Customer Service
  • Computer Skills
  • Problem Resolution
  • Multitasking Abilities
  • Time Management
  • Scheduling and Coordinating
  • MS Office
  • Shift Scheduling
  • OSHA regulation compliance
  • Workplace Safety
  • Manufacturing operations
  • Safety Compliance
  • Assembly Line Management
  • Heavy Lifting
  • Quality Inspection
  • Production Line Work
  • Parts Assembly
  • Assembly line experience
  • Materials Assembly
  • Inventory and Stocking
  • Assembly Line Operations
  • Health and Safety Regulations
  • OSHA Guidelines
  • Workplace Cleanliness
  • Product Assembly
  • Hand tools
  • Safety Management

Timeline

Assistant Manager

Team Group
09.2023 - Current

Assistant Manager

Tridim
11.2020 - 09.2023

Safety/quality Supervisor

Tridim

High School Diploma -

Handley High School

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Cassie Brown