Cassie Callahan
Cookeville,TN
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
Crown Wine & Spirits
Cookeville
2024.12 - Current
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
Task Associate
Ulta Beauty
Cookeville, TN
2024.09 - Current
- Trained new associates on store operations, policies, and procedures.
- Assisted customers with selecting items and answering questions about products.
- Ensured compliance with company safety regulations at all times while on the job.
- Analyzed financial data to identify trends and areas for improvement.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Organized backroom areas to maintain a clean and organized work environment.
- Helped customers locate items within the store using the inventory system.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Cashier/FOH Team Member
Panda Express Inc
Cookeville
2021.09 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Monterey High School
Monterey, TN2023-08
Some College (No Degree) - Veterinary Science
Tennessee Technological University
Cookeville, TNSome College (No Degree) - Veterinary Science
Lincoln Memorial University
Harrogate, TNSkills
- Great communication skills
- Very clean and organized
- Customer Service
- Persistent
- Customer assistance
- Sales promotion
- Inventory management
- Visual merchandising
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Money handling
- Transaction handling
Certification
- Osha Certified
Timeline
Cashier/Sales Associate
Crown Wine & Spirits
2024.12 - Current
Task Associate
Ulta Beauty
2024.09 - Current
Cashier/FOH Team Member
Panda Express Inc
2021.09 - Current
High School Diploma -
Monterey High School
Some College (No Degree) - Veterinary Science
Tennessee Technological University
Some College (No Degree) - Veterinary Science
Lincoln Memorial University