Hi, I’m
Cassie Chewning
Peoria,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Wells Fargo
Associate Operations Processor
07.2021 - 05.2023
Job overview
- Checked records for accuracy and completeness, and corrected errors.
- Composed correspondence to internal and external parties as requested.
- Answered queries by locating and retrieving necessary files.
- Accessed and used computer software applications to update and maintain records.
- Added, modified and purged file entries.
- Organized and detail-oriented with a strong work ethic.
- Gained extensive knowledge in data entry, analysis and reporting.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
AEROTECH - For Wells Fargo
Temp Associate Operations Processor
09.2020 - 07.2021
Job overview
SJV Data Solutions
Background Screening Processor
09.2019 - 04.2020
Job overview
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Inspect criminal backgrounds for reportable cases for different employers
- Report accurate sentencing information
- Documented information and submitted detailed reports.
Discover Card
Fraud Specialist
06.2018 - 07.2019
Job overview
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Reviewed transactions and receipts to identify any suspicious activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Conducted research and interviews with relevant stakeholders to gather evidence and build case files.
- Worked with third-party vendors to access and analyze data
- Evaluated customer data to identify and prevent fraudulent activities.
Education
Raymond S. KellisGlendale, AZ
Diploma
05.2015
Skills
- Microsoft Excel
- Electronic Indexing
- Operational Improvements
- Online Systems
- Quality Processes
- Proofreading
- Records Preparation
- Data Review and Verification
- Microsoft Office
- Quality Control
- Database Monitoring
- Trained in 10-Key
- Entry Recording
- Error Identification
- Email Communication
- Independent Worker
- Data Processing
- Verify Data
Timeline
Associate Operations Processor
Wells Fargo
07.2021 - 05.2023
Temp Associate Operations Processor
AEROTECH - For Wells Fargo
09.2020 - 07.2021
Background Screening Processor
SJV Data Solutions
09.2019 - 04.2020
Fraud Specialist
Discover Card
06.2018 - 07.2019
Raymond S. Kellis
Diploma