Cassie Clay
Pooler
Summary
Dedicated Correctional Officer and Military Veteran with over 7 years of leadership, logistics, security, and operational experience. Currently employed with the Georgia Department of Corrections at Coastal State Prison since October 16, 2025. P.O.S.T. Certified through Georgia Basic Correctional Officer Training (BCOT) with experience maintaining institutional security, supervising offenders, enforcing policies and procedures, conducting inspections, documenting incidents, and responding to emergencies in a correctional environment. Proven ability to maintain professionalism under pressure while ensuring safety, accountability, and compliance with state and federal regulations. Background includes logistics management, transportation coordination, supply chain operations, inventory accountability, and leadership developed through honorable service in the United States Army.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer
Coastal State Prison – Georgia Department of Corrections
Garden City, Georgia
10.2025 - Current
- Maintain custody, care, and control of offenders in a secure correctional environment.
- Conduct inmate counts, security checks, and facility inspections to ensure institutional safety and compliance.
- Monitor offender behavior and enforce institutional rules, policies, and procedures.
- Respond to emergencies, disturbances, and incidents while maintaining professionalism under pressure.
- Prepare detailed incident reports, log entries, and official documentation accurately and timely.
- Escort and supervise offenders during movement, work assignments, visitation, and medical appointments.
- Conduct searches of offenders, housing units, and property for contraband and safety violations.
- Utilize communication, de-escalation, and conflict resolution techniques to maintain order and safety.
- Collaborate with supervisors and staff to support institutional operations and offender rehabilitation efforts.
- Successfully completed Georgia Basic Correctional Officer Training (BCOT) and obtained P.O.S.T. Certification.
- Supervised inmate activities to maintain safety and order within facility.
- Conducted regular inspections of inmate living areas to ensure compliance with regulations.
- Trained new officers on protocols and emergency response procedures to enhance team effectiveness.
- Implemented de-escalation techniques during conflicts to reduce potential violence.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Booked new inmates into facility and processed inmates for release.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Delivery Associate
FKG Logistics LLC
Pooler, GA
07.2025 - 09.2025
- Managed timely deliveries to ensure customer satisfaction and adherence to schedules.
- Operated delivery vehicles while following safety regulations and company policies.
- Coordinated route planning to maximize efficiency and reduce fuel costs.
- Trained new associates on delivery procedures and safety protocols.
- Responsible for the safe and timely delivery of Amazon packages while maintaining strict adherence to company policies, DOT safety standards, and local traffic laws.
- Conducted daily vehicle inspections, loaded and unloaded packages, utilized handheld technology and GPS navigation systems to manage delivery routes, and ensured accurate package scanning and delivery confirmation.
- Demonstrated strong time management, problem-solving, and communication skills in a fast-paced, physically demanding environment.
- Provided exceptional customer service while working independently under tight delivery schedules and varying weather conditions.
- Collaborated with dispatch and team members to complete routes efficiently, assist with rescue operations when needed, and maintain operational productivity and customer satisfaction.
- Maintained professionalism, reliability, and safety-focused performance throughout employment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Vehicle Administration Associate
Hyundai Motor Group Metaplant America (HMGMA)
Ellabell, Georgia
01.2024 - 08.2024
- Managed fleet records, vehicle registrations, maintenance documentation, and compliance requirements.
- Coordinated logistics and transportation operations for company and employee lease vehicles.
- Conducted inspections, fueling, and cleaning operations to maintain fleet readiness and operational efficiency.
- Assisted customers and employees through the Hyundai Circle vehicle purchasing program.
- Maintained accurate data entry and reporting using Microsoft Office and internal systems.
- Streamlined administrative processes to enhance operational efficiency across departments.
- Coordinated scheduling and logistics for executive meetings, ensuring optimal resource allocation.
- Developed and maintained comprehensive filing systems to support document retrieval and compliance.
- Analyzed workflow inefficiencies, proposing solutions that improved task completion time by 15%.
- Facilitated smooth daily operations by overseeing inventory management, purchasing office supplies, and maintaining vendor relationships.
Logistics Specialist
United States Army
Various Locations
01.2015 - 01.2022
- Managed logistics operations supporting over 120 personnel in high-tempo environments.
- Oversaw supply accountability, inventory management, and transportation coordination.
- Deployed to Kuwait and Syria supporting supply distribution and warehouse operations for multiple Forward Operating Bases.
- Conducted audits, inspections, and compliance reviews while maintaining accountability for over $2 million in equipment.
- Trained and mentored junior soldiers on logistics procedures, accountability standards, and operational readiness.
Education
High School Diploma -
Dodge County High School
Eastman, GA05.2014
Skills
- Correctional Security Operations
- Inmate Supervision & Accountability
- Incident Reporting & Documentation
- Emergency Response Procedures
- Policy & Procedure Enforcement
- Transportation & Logistics Management
- Inventory Control & Asset Accountability
- Leadership & Team Supervision
- Conflict Resolution & Communication
- Microsoft Office Suite
- GCSS-A WMS TMS Systems
- OSHA-30 Certified
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Dispatch
- First aid and CPR certified
Certification
- Georgia P.O.S.T. Certified Correctional Officer (BCOT)
- Commercial Driver’s License (CDL-A)
- Certified Logistics Technician (CLT)
- Certified Logistics Associate (CLA)
- OSHA-30 Certification
- GCSS-A Certification
- Basic Leadership Course – United States Army
AWARDS & HONORS
Army Achievement Medal, Good Conduct Medal (2)
Timeline
Correctional Officer
Coastal State Prison – Georgia Department of Corrections
10.2025 - Current
Delivery Associate
FKG Logistics LLC
07.2025 - 09.2025
Vehicle Administration Associate
Hyundai Motor Group Metaplant America (HMGMA)
01.2024 - 08.2024
Logistics Specialist
United States Army
01.2015 - 01.2022
High School Diploma -
Dodge County High School