Dependable team leader with expertise in fostering a positive work environment and enhancing customer satisfaction. Skilled in problem-solving and workload balancing, ensuring smooth operations and effective training of new crew members.
Work History
Crew Member Team Leader
1 Year 4 Months
Blisters Bbq | 06.2025 - Current
Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
Crew Member
9 Months
Wendy's | 06.2023 - 03.2024
Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
Collaborated with team members to maintain smooth, efficient workflow during peak hours.
Managed cash register transactions accurately, ensuring proper handling of funds.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma
Madison High School | Rexburg, ID
Graduated with Honors
3.7 GPA
Extracurricular Activities: Marching band, concert band, and flag football.
Skills
Customer service
Team management
Workload management
Workplace safety
Problem-solving
Innovation and creativity
Punctual and dependable
Interests
Graphic Design
Cooking
I enjoy helping others and giving back to the community.
Avid Reader
Creating digital artwork using software like Photoshop