Overview
Work History
Education
Skills
Timeline
Generic

Cassie Connors

Rockford ,IL

Overview

10
10
years of professional experience

Work History

Packer

PCI Pharma Dervices
Rockford, Illinois
09.2024 - Current
  • Packaged pharmaceutical products for distribution following safety guidelines.
  • Operated packing machinery to prepare orders efficiently.
  • Inspected products for quality assurance before packaging.
  • Maintained cleanliness and organization in the packing area.
  • Collaborated with team members to streamline packing processes.
  • Adhered to company policies regarding safety and hygiene standards.
  • Assisted in training new employees on packing procedures and equipment usage.
  • Packed products in accordance with specified instructions.
  • Labeled boxes, crates, and other containers accurately.
  • Wrapped items securely using appropriate packing materials.
  • Arranged items on pallets according to size and weight.
  • Inspected packages for accuracy and completeness before shipping.
  • Adhered to product safety and hygiene guidelines for health and regulatory compliance.
  • Adjusted packing methods based on product type and size for optimal protection.
  • Ensured work area was clean and organized, adhering to safety regulations.
  • Obtained, moved and sorted products and materials.
  • Sealed containers or materials using glues, fasteners and tape.

Cashier

TJ Maxx, TJX Companies
Machesney Park, Illinois
07.2023 - 10.2024
  • Processed customer transactions efficiently at busy retail location.
  • Assisted customers with product inquiries and store navigation.
  • Maintained organized cash register area for smooth operations.
  • Handled cash, credit, and return transactions accurately.
  • Collaborated with team members to restock merchandise promptly.
  • Provided exceptional customer service during peak shopping hours.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Pet Counselor

Petland
Rockford, Illinois
01.2019 - 01.2019
  • Assisted customers in selecting suitable pets based on lifestyle and preferences.
  • Provided care and support for animals in the shelter environment.
  • Conducted educational sessions on pet care and responsible ownership.
  • Collaborated with team members to maintain a clean and safe facility.
  • Utilized inventory management systems to track pet supplies and resources.
  • Addressed customer inquiries about adoption processes and pet behavior.
  • Explained disease and condition diagnoses, prognoses, and treatment options to pet and animal owners to provide information for decision-making concerning care.
  • Monitored the health, safety, welfare, and nutrition of all animals in facility.
  • Inspected equipment used for handling animals such as cages, carriers, crates, ensuring they are safe for use.
  • Provided advice to pet owners on how to properly train their pets.
  • Managed daily operations such as scheduling appointments, ordering supplies, filing paperwork.

Cashier

Kohls Department Store
Machesney Park, Illinois
01.2016 - 01.2018
  • Processed customer transactions efficiently at busy retail location.
  • Assisted customers with product inquiries and store navigation.
  • Enforced company policies on returns and exchanges effectively.
  • Participated in inventory management by reporting low stock items.
  • Provided exceptional customer service during peak shopping hours.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

York Community High School
Elmhurst, IL
05-2015

Associate of Applied Science -

College of DuPage
Glen Ellyn, IL

Associate of Applied Science -

Rock Valley College
Rockford, IL

Skills

  • Packing accuracy
  • Machinery operation
  • Quality assurance
  • Order fulfillment
  • Safety compliance
  • Inventory management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Time management
  • Customer service
  • Cash handling
  • Employee training
  • Package processing equipment
  • Physical stamina
  • Teamwork and collaboration
  • Professional demeanor

Timeline

Packer

PCI Pharma Dervices
09.2024 - Current

Cashier

TJ Maxx, TJX Companies
07.2023 - 10.2024

Pet Counselor

Petland
01.2019 - 01.2019

Cashier

Kohls Department Store
01.2016 - 01.2018

High School Diploma -

York Community High School

Associate of Applied Science -

College of DuPage

Associate of Applied Science -

Rock Valley College

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Cassie Connors