Cassie Edwards
Murphysboro,IL
Summary
Adept at vital signs monitoring and fostering patient satisfaction, my tenure at St. Joseph Memorial Hospital honed my ability to enhance healthcare efficiency and patient care quality. Leveraging skills in ADL support and patient observation, I excel in fast-paced environments, evidenced by a track record of improved patient outcomes and teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician, Med/Surg
St. Joseph Memorial Hospital
03.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Server
Logan's Roadhouse Restaurant
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Certified Nursing Assistant
Clark's Mountain Nursing Home
08.2019 - 08.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
Associate Degree in Nursing -
John A Logan College
Carterville, IL05.2025
Certificate - Licensed Practical Nurse
John A. Logan
Carterville, MO05.2024
Associate of Applied Science - Health Science
Three Rivers College
Poplar Bluff, MO07.2020
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
Certification
- CNA - Certified Nursing Assistant
- Licensed Practical Nurse
Timeline
Patient Care Technician, Med/Surg
St. Joseph Memorial Hospital
03.2023 - Current
Server
Logan's Roadhouse Restaurant
08.2021 - Current
Certified Nursing Assistant
Clark's Mountain Nursing Home
08.2019 - 08.2021
Associate Degree in Nursing -
John A Logan College
Certificate - Licensed Practical Nurse
John A. Logan
Associate of Applied Science - Health Science
Three Rivers College
- CNA - Certified Nursing Assistant
- Licensed Practical Nurse
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