Cassie Fann
Rockingham,NC
Summary
Highly-skilled phlebotomist with 24 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Phlebotomist
Pinehurst Medical Clinic
08.2011 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Phlebotomist
FirstHealth Of The Carolinas
01.2005 - 11.2010
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Phlebotomist
Family Medicine Specialist Dr Faulkenberry,MD
10.1999 - 01.2005
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
- Sterilizing medical tools with the autoclave.
- Triage and roomed patients
Spa Supervisor
Pinehurst Resort & Country Club
03.1995 - 10.1999
- Maximized profitability with prudent budget management, monitoring expenses closely while identifying cost-saving opportunities where possible.
- Trained and mentored new team members, fostering a positive work environment that supported employee growth.
- Implemented effective marketing strategies to attract new clients and retain existing ones, resulting in increased bookings and repeat business.
- Increased spa revenue by developing and promoting special spa packages and seasonal offers.
- I was responsible for day-to-day operations including work schedules, payroll and new hires
Education
Certified - Emergency Medical Technology
Richmond Community College
Hamlet, NC06.2005
Certified - Phlebotomist,ASPT
Sandhills Community College
Pinehurst, NC08.1999
High School Diploma -
Richmond Christian Academy
Rockingham, NC06.1994
Skills
- Venipuncture
- Patient Care
- Specimen handling
- HIPAA Compliance
- Communication abilities
- Pediatric phlebotomy
- Quality control guidelines
- Geriatric phlebotomy
- Staff Management
- Staff Phlebotomy Training
- Mentoring and Coaching
Certification
- PT - Phlebotomy Technician, ASPT
Timeline
Phlebotomist
Pinehurst Medical Clinic
08.2011 - Current
Phlebotomist
FirstHealth Of The Carolinas
01.2005 - 11.2010
Phlebotomist
Family Medicine Specialist Dr Faulkenberry,MD
10.1999 - 01.2005
Spa Supervisor
Pinehurst Resort & Country Club
03.1995 - 10.1999
Certified - Emergency Medical Technology
Richmond Community College
Certified - Phlebotomist,ASPT
Sandhills Community College
High School Diploma -
Richmond Christian Academy
- PT - Phlebotomy Technician, ASPT
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