Summary
Overview
Work History
Education
Skills
References
Timeline
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Cassie Larson

Cassie Larson

San Diego,CA

Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.

Overview

19
19
years of professional experience

Work History

CHILD CAREGIVER

Adam Family
01.2014 - Current
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created and implemented diverse educational strategies to boost development.
  • Developed age-appropriate activities and crafts to engage children.

ADMINISTRATIVE ASSISTANT

Tucker Sadler Architect Firm
04.2010 - 01.2014
  • Performed routine clerical tasks by scanning, filing and copying documents
  • Arranged conference rooms and facilities to prepare for meetings
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Restocked supplies and submitted purchase orders to maintain stock levels.

FRONT OFFICE MANAGER & CL OPTICIAN

Vision One Optometry
03.2004 - 01.2010
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Checked patient insurance, demographic and health history to keep information current
  • Adhered to strict HIPAA guidelines to protect patient privacy
  • Managed multi-line phone system and pleasantly greeted patients
  • Trained patients on how to insert/remove and properly take care of their contact lenses
  • Supported office staff and operational requirements with administrative tasks.

Education

Esthetician License - Skin Care

Paul Mitchell Cosmetology Ins.
Temecula, CA

Skills

  • Organizational skills
  • Data entry
  • Customer service
  • Administrative support
  • Communication skills
  • Attention to Detail
  • Multitasking
  • Proficient in MS Office Suite
  • CPR Certified

References

• John Deering

Manager The Home Depot

417.598.0655

• Jim Miller

Self-Employed | Keep it Clean

Poo Service

619.370.9892

Timeline

CHILD CAREGIVER

Adam Family
01.2014 - Current

ADMINISTRATIVE ASSISTANT

Tucker Sadler Architect Firm
04.2010 - 01.2014

FRONT OFFICE MANAGER & CL OPTICIAN

Vision One Optometry
03.2004 - 01.2010

Esthetician License - Skin Care

Paul Mitchell Cosmetology Ins.

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Cassie Larson