Cassie Lawrence
Hayden
Summary
Surgical professional with solid background in supporting complex surgical procedures and ensuring operational efficiency. Known for collaborative teamwork and achieving optimal outcomes in high-pressure environments. Reliable and adaptable with strong skills in sterile techniques and patient interaction.
Experienced with patient services coordination, ensuring efficient and accurate management of patient schedules and information. Utilizes strong communication and organizational skills to enhance patient satisfaction and office efficiency. Track record of maintaining confidentiality and providing excellent patient service.
Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Surgical Technologist/Patient Services Coordinator
UAB Medicine
08.2023 - Current
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
Lead Dental Assistant
Maggie G. Pond, DMD
01.2022 - 07.2023
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
Dental Assistant
Wood & Spooner Cosmetic and General Dentistry
02.2020 - 01.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Associate of Applied Science - Dental Hygiene
Wallace State Community College
Hanceville, AL05-2027
Dental Assisting
Brookwood Dental Assisting Program
Homewood AL03-2021
High School Diploma -
Hayden High School
Hayden AL05-2011
Skills
- Setting up and operating equipment
- Certified in CPR/AED
- Preparing for surgeries
- Postoperative care
- Team building
- Multitasking Abilities
- HIPAA proficiency
- Patient preparation
Timeline
Surgical Technologist/Patient Services Coordinator
UAB Medicine
08.2023 - Current
Lead Dental Assistant
Maggie G. Pond, DMD
01.2022 - 07.2023
Dental Assistant
Wood & Spooner Cosmetic and General Dentistry
02.2020 - 01.2022
Associate of Applied Science - Dental Hygiene
Wallace State Community College
Dental Assisting
Brookwood Dental Assisting Program
High School Diploma -
Hayden High School
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