Cassie Long
Chillicothe
Summary
Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations.
Overview
27
27
years of professional experience
Work History
Sales/office Manager
Chillicothe Monument/Hardy Memorials
03.2015 - Current
- Developed customized proposals for prospective clients, successfully closing deals and expanding the customer base.
- Utilized QuickBooks & Smart Sheets to maintain detailed files of company personnel and client accounts.
- Processed orders via telephone, email, and online orders from official company website.
- Enhanced customer satisfaction levels through exceptional service and prompt resolution of client issues.
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Coordinated office events, seminars and meetings for staff and clients.
Township Fiscal Officer
Deerfield Township, Ross County
04.2009 - 10.2023
- Supported merger and acquisition activities by conducting detailed due diligence reviews on target companies'' finances and operations.
- Reviewed monthly inventory, deferred revenue and accounts receivable related to key balance sheet accounts.
- Provided expert guidance on tax compliance matters, ensuring accurate filing of all required documentation with relevant authorities.
- Managed complex grant funding applications, successfully securing resources for key organizational initiatives.
- Oversaw the annual budget planning process, aligning financial resources with organizational objectives.
- Optimized fiscal operations for increased efficiency through regular auditing and monitoring of departmental budgets.
- Achieved streamlined financial processes by implementing effective budgeting and forecasting strategies.
- Established strong working relationships with external auditors, ensuring smooth audit processes and timely resolution of any identified issues.
- Delivered monthly reviews to finance leadership to explain performance.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Stayed up-to-date on Ohio laws and licensing requirements to complete accurate and efficient reviews.
- Updated operational records or licensing information using computer terminals.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Issued public notification of official activities or meetings.
- Created documents with applicant information and verified data against State Auditor Uniform Accounting Network database information.
Office Manager
OSU Extension, Pickaway County
05.1998 - 09.2001
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Education
No Degree - Paralegal
Morehead State University
Morehead, KYNo Degree - Office Management
Ohio University
Chillicothe Branch, OHHigh School Diploma -
Westfall High School
Williamsport, OH05.1996
Skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Effective communication
horse riding
When I am not working, I enjoy time with our grown children. I am also very involved in the Ranch Horse riding team at TCHP.
Timeline
Sales/office Manager
Chillicothe Monument/Hardy Memorials
03.2015 - Current
Township Fiscal Officer
Deerfield Township, Ross County
04.2009 - 10.2023
Office Manager
OSU Extension, Pickaway County
05.1998 - 09.2001
No Degree - Paralegal
Morehead State University
No Degree - Office Management
Ohio University
High School Diploma -
Westfall High School
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