Cassie Lopes
Real Estate Agent
Thibodaux,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Marketing and Design Specialist
Alstarz Cheerleading Academy
01.2022 - 05.2024
- Generated prototypes of websites, applications or products using HTML, CSS, JavaScript as needed.
- Reviewed final designs prior to delivery to ensure accuracy and consistency in line with brand guidelines.
- Edited existing graphics and logos according to customer specifications utilizing Photoshop and Illustrator.
- Assisted in developing creative strategies for marketing campaigns including print materials, website content, social media posts.
- Monitored ongoing projects to ensure timely completion within budget constraints.
- Reviewed competitor's designs for inspiration and benchmarking purposes.
- Ensured compliance with industry standards when creating artwork such as accessibility guidelines.
Certified Credit Counselor
Delray Credit Counseling
02.2010 - 11.2015
- Assisted clients in developing a budget and understanding their financial situation.
- Provided individualized counseling to clients on debt management, bankruptcy, foreclosure, credit issues and other related matters.
- Developed action plans to help clients improve their credit scores and manage their finances more effectively.
- Negotiated with creditors to lower interest rates or set up payment arrangements based on clients' needs.
- Educated clients about the importance of saving money and investing in long-term savings accounts.
- Helped clients create realistic goals for improving their overall financial health.
- Maintained detailed records of all client interactions including notes from meetings and phone calls.
- Reviewed applications for loan modifications or debt consolidation programs with lenders.
- Counseled individuals on how to build good credit history by using various methods such as secured cards or small loans.
- Responded to more than 200 telephone calls and emails each day, setting up appointments, answering questions and collecting information about specific concerns.
- Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
- Prepared budgets, financial education tools and referrals on behalf of clients.
Office Manager
Heritage Propane
10.2005 - 04.2010
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
Associate - Web Developer & Graphic Designer
UNIVERSITY OF PHOENIX
Fort Lauderdale, FLSkills
Strong organizational skills
Timeline
Marketing and Design Specialist
Alstarz Cheerleading Academy
01.2022 - 05.2024
Certified Credit Counselor
Delray Credit Counseling
02.2010 - 11.2015
Office Manager
Heritage Propane
10.2005 - 04.2010
Associate - Web Developer & Graphic Designer
UNIVERSITY OF PHOENIX
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