Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Louthan

San Marcos,Texas

Summary

While attending college full-time, I started my own business allowing me to quickly learn how to be organized and be interactive with clients to create relationships. Learning skills sets like bringing value to the relationship, turning a onetime customer into a repeat customer at a high level of integrity were invaluable. As a result of that experience, I am looking for a customer facing role in sales so I can build upon those strengths I have enjoyed the last few years.

Also, working at the country club, meeting with clients has made me realize how much I enjoy being in front of customers and enjoy building relationships.

Being an entrepreneur has taught me how to be productive and how to best manage my responsibilities.

Overview

5
5
years of professional experience

Work History

Entrepreneurial Dog Sitting Business

None
04.2021 - Current
  • Conducted thorough pre-sitting consultations with new clients to establish trust and gather important information about the pet''s unique requirements.
  • Enhanced client satisfaction by providing personalized and attentive care for their pets in a home environment.
  • Increased repeat business through exceptional customer service and creating a trusting environment for both owners and their pets.

Bartender/Bar Supervisor

Troon North Golf Club
08.2019 - Current
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.

Education

Associate of Arts - Mass Communications

Texas State University
San Marcos, TX
08.2023

Skills

  • Customer Relations
  • Team Development
  • Goal-orientated
  • Experience in Leadership

Timeline

Entrepreneurial Dog Sitting Business

None
04.2021 - Current

Bartender/Bar Supervisor

Troon North Golf Club
08.2019 - Current

Associate of Arts - Mass Communications

Texas State University
Cassie Louthan