Cassie Miller

Lead multiple scrum teams to deliver valuable product .

Provide clear business requirements, user stories and define project scope.

Collaborate with appropriate stakeholders to understand all aspects of value; and communicate and represent these effectively on the scrum team and throughout the company.

Consistently re-evaluate work that was being completed and validate that it still met strategic goals.

Provide UI/UX design and mockups for development.

Lead most scrum ceremonies for multiple teams

Mentor Jr. Product Managers and managed their onboarding.

• Spearheaded collaborative efforts between sales, product and technology to bring valuable products to market.
• Coordinated project planning and execution with scrum team, additional departments and leadership.
• Championed customer experience through expert analysis of feedback and market trends.
• Documented user stories, specifications and product features and communicated those effectively to the Scrum Team and Stakeholders.
• Conceptualized and deployed enhanced product features and lead a product enhancement initiative.

• Liaised with product team and development team to help break down requirements.
• Attended and lead Agile ceremonies, demos and production releases.
• Owned and prioritized product backlog.
• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Focused on building critical features up front in order to identify constraints and technical challenges.
• Worked directly with external stakeholders to gather feedback and improve our product, and profitability.

• Managed network and system performance, conducting troubleshooting, security patching and maintenance.
• Oversaw IT department operations and training.
• Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
• Followed through with client requests to resolve problems.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Resolved concerns with products or services to help with retention and drive sales.