Cassie Mitten
Rowlett,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Various Positions
Various
01.2008 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales and Operations Executive
ADP
05.1984 - 06.2006
- Collaborated with back-office team members to facilitate seamless business execution.
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Concierge
The Joule Hotel
05.2006 - 05.2007
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Associate of Arts - Liberal Arts And General Studies
Tarrant County College District
Fort Worth, TX05.2000
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Various Positions
Various
01.2008 - 03.2024
Concierge
The Joule Hotel
05.2006 - 05.2007
Sales and Operations Executive
ADP
05.1984 - 06.2006
Associate of Arts - Liberal Arts And General Studies
Tarrant County College District
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