CASSIE Mubarak
Beaufort,SC
Summary
MULTIFACETED ADMINISTRATOR Results oriented, proactive administrator who excels at efficiently prioritizing, executing and completing assigned duties in compliance with established deadlines; gregarious personality who easily forms solid working relationships; effective communicator with exemplary interpersonal skills; works equally well independently and/or collaboratively in a team environment; welcomes and adeptly responds to new challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fitness Instructor
9ROUND KICKBOXING
01.2015 - 05.2016
- Developed and managed daily kickboxing workouts
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Assisted with marketing and promoting of classes and services.
- Instructed on proper breathing techniques, stances, and forms.
Personal Trainer/Group Fitness Instructor/Fitness Center Staff
CONWAY RECREATION CENTER
01.2012 - 01.2014
- Created workout plans and schedules for clients
- Taught scheduled classes, beginning and ending on time; provided adequate warm-up, exercises, stretching, and cool-down
- Instructed patrons on effective workout methods; explained proper techniques, demonstrated exercises; identified different muscle groups, and explained appropriate methods to strengthen specific muscles
- Cleaned machines and workout equipment
- Oversaw fitness center when scheduled.
- Trained clients during strength training, cardio vascular exercise, and stretching
- Maintained up-to-date knowledge of fitness training methods to inform approach
Stock Supervisor
The Children's Place Clothing Store
10.2011 - 03.2013
- Processed all shipment within 24 hours and kept back room fully stocked
- Replenished sales floor
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material
- Set up displays of merchandise to market new products to customers
- Censor-tagged merchandise to help deter theft and maximize sales of merchandise
- Maintained neat and organized backroom to easily access merchandise and drive sales
- Assigned tasks to team members to complete within designated time frames
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition
Assistant Manager
The Children's Place Clothing Store
05.2011 - 10.2011
- Made weekly schedules for associates and monthly schedules for all management
- Traveled to different states to assist in new store openings.
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Mentored team members to enhance professional development and accountability in workplace
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Created employee schedules to align coverage with forecasted demands
- Reviewed sales and gross profit report to assess company efficiency
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Evaluated employee performance and conveyed constructive feedback to improve skills
Sales Lead
The Children's Place Clothing Store
06.2007 - 05.2011
- Partnered with management and helped assist with their DOR's
- Used POS system to process sales, returns, online orders, and gift card activations
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Increased sales and customer satisfaction through personalized servicing
- Developed and maintained knowledge of current sales and promotions
- Performed inventory control procedures to manage stock
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift
- Mentored team members to enhance professional development and accountability in workplace
- Trained team members in successful strategies to meet operational and sales targets
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Created inviting environment for customers by maintaining store organization and cleanliness
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Personal Trainer/ Fitness Center Staff
YMCA
01.2010 - 01.2011
- Created workout plans and schedules for clients
- Performed adult fitness consultations for all new members, and also youth orientations for children
- Taught TRX and Pilate Reformers Classes
- Cleaned machines and workout equipment
- Washed and folded towels for members
- Oversaw fitness center when scheduled.
- Sold memberships and personal training sessions to new customers
- Greeted customers and offered them assistance
Internship Student
YMCA
01.2010 - 02.2010
- Assisted with teaching fitness classes
- Performed courtesy calls for donations
- Cleaned machines and did laundry
- Assisted with paperwork
- Attended fitness classes and observed personal trainers with their clients.
Nanny
In Home Child Care
01.2004 - 01.2010
- Engaged in outdoor activities, assisted with homework, prepared and served dinner and enforced designated bedtime
- Prepared meals and snacks for children based on dietary guidelines.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
VOLUNTEER
North Memorial Hospital
02.2006 - 11.2007
- Answered phone calls from nurse's station
- Transported patients from their room to their cars for discharge, and also transported patients who were admitted to their rooms
- Delivered medical records and blue cards to all floors
- Keeping account of records of patients who were being discharged.
- Used strong interpersonal communication skills to convey information to others
- Represented organization positively and professionally while providing community with much-needed services
Education
Bachelor's - Health Fitness Specialist
Minnesota School of Business
Plymouth, MN06.2011
Diploma - undefined
Maple Grove Senior High
Maple Grove, MN2007
Skills
- Proficiency in Windows, Word, and PowerPoint;
- Analyzing tasks;
- Motivating and leading people;
- Delegating responsibility for completion of tasks;
- Interacting effectively with peers, superiors, and subordinates;
- Teaching skills, concept, or principle to others;
- Working under time and environmental pressures
- Multitasking Abilities
Certification
First Aid and CPR certified by American Heart Association, Certified personal trainer by NETA, Certified group fitness instructor by AFAA
Timeline
Fitness Instructor
9ROUND KICKBOXING
01.2015 - 05.2016
Personal Trainer/Group Fitness Instructor/Fitness Center Staff
CONWAY RECREATION CENTER
01.2012 - 01.2014
Stock Supervisor
The Children's Place Clothing Store
10.2011 - 03.2013
Assistant Manager
The Children's Place Clothing Store
05.2011 - 10.2011
Personal Trainer/ Fitness Center Staff
YMCA
01.2010 - 01.2011
Internship Student
YMCA
01.2010 - 02.2010
Sales Lead
The Children's Place Clothing Store
06.2007 - 05.2011
VOLUNTEER
North Memorial Hospital
02.2006 - 11.2007
Nanny
In Home Child Care
01.2004 - 01.2010
Bachelor's - Health Fitness Specialist
Minnesota School of Business
Diploma - undefined
Maple Grove Senior High
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