Summary
Overview
Work History
Education
Skills
Timeline
Generic

CASSIE NORMAN

Springfield,MO

Summary

Versatile and qualified professional with extensive experience in various roles within the health market, including grocery operations, team management, sales in grocery, wellness, and body care departments. Additional experience in kitchen operations as a baker. Skills include order processing, handling invoices, and vendor communication. Collaborated in marketing for customer outreach, emails, and event coordination. Self Care Health Coach guiding employees and customers in improving their lifestyle through building trust, active listening, empathy, and accountability. Proven ability to manage diverse responsibilities and consistently deliver exceptional customer service while promoting overall well-being.

Overview

9
9
years of professional experience

Work History

Marketing Assistant

Mama Jean's Natural Market
02.2023 - 12.2024
  • Oversaw the company newsletter
  • Assistance with event coordination
  • Development of relationships with other businesses
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.

Self Care Coach

Mama Jean's Natural Market
01.2020 - 12.2024
  • Guiding customers and employees in making healthier lifestyle choices by building trust, providing structure and practicing active listening
  • Creating personalized plans for individuals
  • Product knowledge for various lifestyles

Order Processor

Mama Jean's Natural Market
01.2017 - 04.2019
  • Handled order processing, including invoice management and direct vendor communication
  • Maintained close coordination with finance department
  • Pricing tools to price items accordingly
  • Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
  • Input order information into system and updated customer accounts to document and track customer orders.

Sales Floor Associate

Mama Jean's Natural Market
10.2015 - 01.2018
  • Engaged Customers to find the best products matching their needs in grocery, wellness and body care
  • Team management
  • Checked in and stocked products
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Communication with customers professionally and proactively to provide product information and advice.

Education

Associate of Applied Science - Business And Marketing

Ozarks Technical Community College
Springfield, MO
05-2026

Institute Integrative Nutrition -

Institute Integrative Nutrition
01.2022

SECONDARY SCHOOL -

Central Missouri State
01.2004

Skills

  • Building Relationships
  • Effective Communication
  • Sales
  • Team Collaboration
  • Self Starter
  • Problem-Solving
  • Computer Literacy
  • Time Management
  • Relationship building
  • Social media marketing
  • Customer engagement
  • Social media platforms
  • Organization, prioritizing, and multi-tasking
  • Time management
  • Team collaboration
  • Online and traditional marketing

Timeline

Marketing Assistant

Mama Jean's Natural Market
02.2023 - 12.2024

Self Care Coach

Mama Jean's Natural Market
01.2020 - 12.2024

Order Processor

Mama Jean's Natural Market
01.2017 - 04.2019

Sales Floor Associate

Mama Jean's Natural Market
10.2015 - 01.2018

SECONDARY SCHOOL -

Central Missouri State

Associate of Applied Science - Business And Marketing

Ozarks Technical Community College

Institute Integrative Nutrition -

Institute Integrative Nutrition
CASSIE NORMAN