Cassandre Pimentel
Elm York assisted living facility
Bronx,NY
1
Language
1
Certification
26
years of professional experience
Organized Professional experienced in coordinating complex tasks and managing schedules, resources, and stakeholders. Delivered project goals through strong interpersonal skills and effective teamwork. Committed to fostering collaboration and contributing to organizational success.
Work History
Day Hab Coordinator
7 Months- Coordinated community outreach programs to enhance service delivery and engagement with stakeholders
- Collaborated with multidisciplinary teams to ensure compliance with regulatory standards and policies.
- Implemented new scheduling systems to optimize resource allocation and improve operational efficiency.
- Analyzed feedback from clients to refine services and address emerging community needs effectively.
- Coordinated community outreach programs to enhance service delivery and engagement with stakeholders.
- Managed vendor relationships to secure the best quality of services and products for organizational needs.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Managed scheduling and logistics for multiple concurrent projects, ensuring timely completion.
- Designed program implementation and maintenance plan.
- Improved team collaboration with establishment of regular coordination meetings and updates.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Recreational assistant director
9 Years 3 Months- Supported residents in daily activities with independent living skills & ADLS
- Assist residents with independent living skills & ADLS
- Taught residents independent living skills, including money management
- Facilitated shopping trips for residents to acquire household goods and essential items
Assistant Program manager (OPWDD)
1 Year 7 Months- Assisted the Program Manager in the daily operation of OPWDD-certified residential and/or day programs
- Ensured services are delivered in compliance with OPWDD regulations, agency policies, and Individualized Service Plans (ISPs)
- Supervised, supported, and provided guidance to Direct Support Professionals (DSPs)
Call Center
11 Months- Provided customer support through phone interactions
- Delivered assistance to customers via phone and email
- Engaged with customers to address their needs
- Supplied information to customers about products and services
Receptionist
9 Years 11 Months- Managed front desk operations, including filing and appointment scheduling to ensure efficient office workflow
- Coordinated communication between residents, families, vendors, and staff to enhance service delivery and satisfaction
- Maintained cleanliness of common areas and grounds by regularly conducting inspections and performing cleaning tasks.
Private assistant
2 Years 4 Months- Supported client in daily living activities, ensuring comfort and well-being.
- Performed various household tasks to ensure a clean and organized living environment.
- Coordinated daily schedules for executive management, optimizing time allocation and meeting efficiency.
- Managed confidential correspondence and documents, ensuring discretion and compliance with privacy standards.
- Implemented organizational systems for files and records, enhancing retrieval speed and accuracy of information.
Housekeeper
1 Year 9 Months- Prepared bedding to ensure client comfort and satisfaction
- Washed and dried linens using commercial laundry equipment.
- Maintained room cleanliness to provide a welcoming environment for clients
Direct care Worker
8 Years- Assisted consumers with developmental disabilities in completing daily tasks to promote independence and enhance quality of life
- Supervised staff at After School Program to ensure safe and supportive environment for children
- Provided individualized support to consumers in their homes
Caregiver
4 Years 6 Months- Assisted child with daily needs to foster independence and well-being
- Managed daily household tasks
- Monitored child to ensure safety
Education
Associate degree - Medical assistant
Graduated: 2006
Skills
Schedule coordination
Calendar management
Case documentation
Data entry
Recordkeeping
Customer service
Microsoft Office
Work planning
Schedule management
Calendar organization
Meeting coordination
Team development
Program coordination
Presenting ideas and plans
Program oversight
Team supervision
Investigation certification
Accomplishments
- Supervised team , staff members.
Certification
CPR / AMAP certification (Bilingual In Creole)
Languages
French
Professional Working
Timeline
Day Hab Coordinator
Community Options Inc
01.2026 - CurrentRead More
Assistant Program manager (OPWDD)
Salvation Army DDS
06.2024 - 01.2026Read More
Call Center
New York City Housing Authority (NYCHA)
07.2022 - 06.2023Read More
Recreational assistant director
Elm York assisted living facility
05.2017 - CurrentRead More
Receptionist
Elm York assisted living facility
01.2013 - 12.2022Read More
Private assistant
Private Care
02.2012 - 06.2014Read More
Housekeeper
Trump Pavilion (Jamaica Hospital)
05.2010 - 02.2012Read More
Direct care Worker
HAUP
01.2004 - 01.2012Read More
Caregiver
Private Care
06.2000 - 12.2004Read More
Plaza College
Associate degree from Medical assistant
Read More