Cassie Reed
Bryan,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With over 10 years of retail/customer service experience.
Overview
10
10
years of professional experience
Work History
Category/Space Management Analyst
Spec's Wines, Spirits & Finer Foods
06.2021 - Current
- Performed and analyzed SKU rationalizations for thousands of products.
- Created planograms for new and existing stores.
- Collaborated with buyers and merchandisers to execute store openings and resets.
Accounts Receivable Specialist
Spec's Wines, Spirits & Finer Foods
01.2021 - 06.2021
- Monitored accounts to verify compliance with payment terms and schedules.
- Managed and responded to correspondence and inquiries from customers.
- Created invoices for charges and credits.
- Collaborated with AR team to help set up customers with Fintech for payment.
- Verified bank deposits.
Assistant Store Manager
Spec's Wines, Spirits & Finer Foods
07.2019 - 01.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Prepared weekly employee work schedule to meet operational needs.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Sales Associate
Spec's Wine Spirits And Finer Foods
08.2014 - 07.2019
- Ordered, received and merchandised product to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Helped customers locate products and checked store system for merchandise at other sites.
Guest Service Assistant Manager
Target
09.2013 - 08.2015
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees through day-to-day work and complex problems.
- Motivated employees to perform at peak productivity with morale-boosting programs.
Education
Bachelor of Science - Family And Consumer Sciences
Sam Houston State University
Huntsville, TX2021
Skills
- Space Planning
- Management
- POS Systems
- Bill Processing
- Customer Service
- Microsoft Office Knowledge
Timeline
Category/Space Management Analyst
Spec's Wines, Spirits & Finer Foods
06.2021 - Current
Accounts Receivable Specialist
Spec's Wines, Spirits & Finer Foods
01.2021 - 06.2021
Assistant Store Manager
Spec's Wines, Spirits & Finer Foods
07.2019 - 01.2021
Sales Associate
Spec's Wine Spirits And Finer Foods
08.2014 - 07.2019
Guest Service Assistant Manager
Target
09.2013 - 08.2015
Bachelor of Science - Family And Consumer Sciences
Sam Houston State University
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