Coordinated mobile vision clinic operations, providing free eye exams and glasses to children in need
Increased service reach by 20% by partnering with 15 additional school districts and 10 community organizations
Managed data collection and reporting processes, improving program outcomes by 15% through targeted adjustments to service delivery
Developed and executed outreach strategies and communication materials, resulting in a 30% increase in program awareness across local communities
Supervised 15 staff members and 10 volunteers, ensuring high-quality service delivery and adherence to program guidelines
Director of Programs
3Strands Global Foundation
El Dorado Hills, CA
01.2021 - 01.2023
Led human trafficking awareness and prevention programs, increasing program engagement by 40% through strategic digital content and community outreach
Managed and mentored a team of 5 prevention educators and 12 student interns, fostering skill development and successful content creation for 3 major campaigns
Developed bilingual educational materials (English/Spanish) that increased accessibility for 50+ Spanish-speaking communities, improving program reach by 25%
Spearheaded new curriculum and training content, integrating survivor and educator feedback to improve participant engagement and knowledge retention
Increased organizational recognition by submitting 5 successful grant proposals, securing funding for 2 new initiatives
Implementation Coordinator, PROTECT
3Strands Global Foundation
El Dorado Hills, CA
01.2020 - 01.2021
Coordinated the implementation of online prevention programs for 500+ students, improving overall engagement and retention by 15% through user feedback analysis and program adjustments
Led content development for social media and digital platforms, expanding outreach to 2,000+ new followers
Facilitated a 10% increase in program adoption by addressing user issues and delivering proactive support through the Thrivecast system
Community Relations Specialist
Big Brother Big Sisters of Eastern Massachusetts
Boston, MA
01.2018 - 01.2020
Managed 300+ volunteer/mentee pairs, ensuring program success by creating outreach campaigns that resulted in a 25% increase in mentor recruitment and 15% higher retention rates
Coordinated annual fundraising events, securing $100,000+ in donations to support program growth
Developed marketing materials and communications, driving 20% growth in program participation through improved outreach strategies
Co-led Diversity, Equity, and Inclusion training for new hires, directly influencing the hiring of 10+ diverse staff members to reflect community needs
Program Coordinator
Big Brother Big Sisters of Eastern Massachusetts
Boston, MA
01.2017 - 01.2018
Implemented case management for 100+ mentor/mentee pairs, improving relationship outcomes by 30% through regular check-ins and tailored support
Spearheaded volunteer training sessions, increasing program effectiveness by 40% based on participant feedback
Teacher
Montgomery County Public Schools
Burtonsville, MD
01.2016 - 01.2017
Led 20+ students in engaging lesson plans that resulted in a 15% improvement in academic performance based on standardized testing
Collaborated with colleagues to develop school-wide initiatives, promoting a 20% increase in student/family engagement
Volunteer/Tutor Coordinator
Somerville Public Schools
Somerville, MA
01.2014 - 01.2016
Recruited and managed 50+ volunteers and 25+ tutors, leading to an increased retention rate of 30% through effective communication and program engagement strategies
Streamlined data collection processes, resulting in 50% faster reporting of volunteer hours, attendance, and performance progress
Teacher
Somerville Public Schools
Somerville, MA
01.2012 - 01.2016
Delivered engaging, differentiated instruction to 20 students per class, improving comprehension and performance for students with diverse learning needs by 18%
Created lesson plans focusing on data-driven goals, leading to 15% higher test scores across grade levels
Education
Master of Science - Nonprofit Management
Northeastern University
Boston, MA
01.2018
Multicultural Elementary Education Credential -
California Polytechnic University
San Luis Obispo, CA
01.2010
Bachelor of Arts - Communication Studies
California Polytechnic University
San Luis Obispo, CA
01.2007
Skills
Strategic Communications & Messaging
Community Engagement & Partnership Building
Event Planning & Coordination
Diversity, Equity & Inclusion Initiatives
Data Analysis & Program Evaluation
Content Development & Copywriting
Bilingual Content Development (English/Spanish)
Cross-Functional Collaboration
Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Microsoft Teams
Zoom
Slack
Adobe Photoshop/Illustrator
Canva
Salesforce
Acuity
Active Inspire
Social Media (Google, LinkedIn, Facebook, Twitter, Instagram)
Senior Public Relations Specialist (Contract) at Global RQC Med Device Solutions LLCSenior Public Relations Specialist (Contract) at Global RQC Med Device Solutions LLC