Coordinated mobile vision clinic operations, providing free eye exams and glasses to children in need
Increased service reach by 20% by partnering with 15 additional school districts and 10 community organizations
Managed data collection and reporting processes, improving program outcomes by 15% through targeted adjustments to service delivery
Developed and executed outreach strategies and communication materials, resulting in a 30% increase in program awareness across local communities
Supervised 15 staff members and 10 volunteers, ensuring high-quality service delivery and adherence to program guidelines
Director of Programs
3Strands Global Foundation
El Dorado Hills, CA
01.2021 - 01.2023
Led human trafficking awareness and prevention programs, increasing program engagement by 40% through strategic digital content and community outreach
Managed and mentored a team of 5 prevention educators and 12 student interns, fostering skill development and successful content creation for 3 major campaigns
Developed bilingual educational materials (English/Spanish) that increased accessibility for 50+ Spanish-speaking communities, improving program reach by 25%
Spearheaded new curriculum and training content, integrating survivor and educator feedback to improve participant engagement and knowledge retention
Increased organizational recognition by submitting 5 successful grant proposals, securing funding for 2 new initiatives
Implementation Coordinator, PROTECT
3Strands Global Foundation
El Dorado Hills, CA
01.2020 - 01.2021
Coordinated the implementation of online prevention programs for 500+ students, improving overall engagement and retention by 15% through user feedback analysis and program adjustments
Led content development for social media and digital platforms, expanding outreach to 2,000+ new followers
Facilitated a 10% increase in program adoption by addressing user issues and delivering proactive support through the Thrivecast system
Community Relations Specialist
Big Brother Big Sisters of Eastern Massachusetts
Boston, MA
01.2018 - 01.2020
Managed 300+ volunteer/mentee pairs, ensuring program success by creating outreach campaigns that resulted in a 25% increase in mentor recruitment and 15% higher retention rates
Coordinated annual fundraising events, securing $100,000+ in donations to support program growth
Developed marketing materials and communications, driving 20% growth in program participation through improved outreach strategies
Co-led Diversity, Equity, and Inclusion training for new hires, directly influencing the hiring of 10+ diverse staff members to reflect community needs
Program Coordinator
Big Brother Big Sisters of Eastern Massachusetts
Boston, MA
01.2017 - 01.2018
Implemented case management for 100+ mentor/mentee pairs, improving relationship outcomes by 30% through regular check-ins and tailored support
Spearheaded volunteer training sessions, increasing program effectiveness by 40% based on participant feedback
Teacher
Montgomery County Public Schools
Burtonsville, MD
01.2016 - 01.2017
Led 20+ students in engaging lesson plans that resulted in a 15% improvement in academic performance based on standardized testing
Collaborated with colleagues to develop school-wide initiatives, promoting a 20% increase in student/family engagement
Volunteer/Tutor Coordinator
Somerville Public Schools
Somerville, MA
01.2014 - 01.2016
Recruited and managed 50+ volunteers and 25+ tutors, leading to an increased retention rate of 30% through effective communication and program engagement strategies
Streamlined data collection processes, resulting in 50% faster reporting of volunteer hours, attendance, and performance progress
Teacher
Somerville Public Schools
Somerville, MA
01.2012 - 01.2016
Delivered engaging, differentiated instruction to 20 students per class, improving comprehension and performance for students with diverse learning needs by 18%
Created lesson plans focusing on data-driven goals, leading to 15% higher test scores across grade levels
Education
Master of Science - Nonprofit Management
Northeastern University
Boston, MA
01.2018
Multicultural Elementary Education Credential -
California Polytechnic University
San Luis Obispo, CA
01.2010
Bachelor of Arts - Communication Studies
California Polytechnic University
San Luis Obispo, CA
01.2007
Skills
Strategic Communications & Messaging
Community Engagement & Partnership Building
Event Planning & Coordination
Diversity, Equity & Inclusion Initiatives
Data Analysis & Program Evaluation
Content Development & Copywriting
Bilingual Content Development (English/Spanish)
Cross-Functional Collaboration
Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Microsoft Teams
Zoom
Slack
Adobe Photoshop/Illustrator
Canva
Salesforce
Acuity
Active Inspire
Social Media (Google, LinkedIn, Facebook, Twitter, Instagram)