Cassie Ricci
San Francisco,CA
Summary
Experienced busser and barback who understands how to operate efficiently under pressure and supporting coworkers to optimize workflow while maintaining high standards in cleanliness. Able to engage with the bar effectively to support the bartender however possible. Dedicated to provide a high quality experience for customers.
Overview
7
7
years of professional experience
Work History
Busser/ Barback
Flamingo Lazeaway Club
Santa Rosa, CA
08.2025 - 08.2026
- Engaged customers with friendly conversation while maintaining a professional demeanor.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Helped prepare mixed drinks using proper measurements and techniques.
- Delivered food from the line to customers in a timely manner
- Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
Busser
BJ's Restaurant & Brewhouse
Santa Rosa, CA
09.2024 - 07.2025
- Cleaned and set tables to ensure a welcoming dining environment.
- Removed dirty dishes and utensils to maintain cleanliness and organization.
- Supported team members during busy shifts to enhance workflow efficiency.
- Bussed and reset tables in an orderly fashion.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Performed expediter duties such as preparing and running out orders as well as communicating with the line whenever necessary.
Training Bartender
Hi-lo Club
San Francisco, CA
11.2024 - 06.2025
- Prepared and served a wide variety of beverages to customers.
- Fostered a welcoming atmosphere by engaging with patrons effectively.
- Created specialty cocktails using recipes or as requested by customers.
- Managed accurate bar tabs and processed cash and credit card transactions.
Concessions /Theatre Usher
Airport Stadium 12
Santa Rosa, CA
06.2019 - 12.2024
- Collaborated with team members to improve service efficiency.
- Resolved customer inquiries and concerns promptly and professionally.
- Operated cash registers to process payments from customers.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Education
Bachelor of Arts - Urban Studies And Planning
San Francisco State University
San Francisco, CA01-2028
Associate of Arts - Social Justice Studies
Santa Rosa Junior College
Santa Rosa, CASkills
- Customer service
- Bar experience
- Cleanliness maintenance
- Performance improvement
- Time management
- Working under pressure
Additional Notes
My name is Cassie (she/her), I am a 23 years old, recently moved to San Francisco for school and am seeking employment in a restaurant position as a busser. I am also familiar with bars and can help out as a barback in anyway I can.
Timeline
Busser/ Barback
Flamingo Lazeaway Club
08.2025 - 08.2026
Training Bartender
Hi-lo Club
11.2024 - 06.2025
Busser
BJ's Restaurant & Brewhouse
09.2024 - 07.2025
Concessions /Theatre Usher
Airport Stadium 12
06.2019 - 12.2024
Bachelor of Arts - Urban Studies And Planning
San Francisco State University
Associate of Arts - Social Justice Studies
Santa Rosa Junior College