Summary
Overview
Work History
Education
Skills
Timeline
Generic

CASSIE RICHAU

Tonawanda

Summary

Experienced with client-centered therapeutic techniques, fostering relaxation and physical well-being. Utilizes deep tissue and Swedish massage methods to address specific client needs effectively. Track record of maintaining tranquil environment, ensuring client comfort and satisfaction through professional and personalized care.

Overview

10
10
years of professional experience

Work History

Analyst

Gravie
10.2024 - Current
  • Developed strategies for resolving complex claims issues.
  • Monitored ongoing claims to adjust reserves as necessary and ensure accurate financial reporting.
  • Reviewed and processed insurance claims following company procedures and industry regulations.
  • Analyzed claims data to determine coverage and liability, ensuring accurate decision-making.

Claim Analysis

Aither Health
06.2021 - 10.2024
  • Gathered proper documentation and data to prepare claims for submission
  • Followed all company procedures to keep data confidential
  • Complied with company and insurance client's guidelines in claims processes and closing of claims
  • Reviewed coverage determinations investigated and evaluated claims
  • Assessed processing reports each day to effectively submit claims
  • Built lasting relationships with clients and employees to underpin successful claims activities
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures
  • Determined insurance coverage levels and restrictions by thoroughly examining claims forms
  • Create new claims for reimbursements, adjusting claims for accident details and authorization's when received
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions

Daycare Assistant Teacher

Kiddie Haven Creative Center
09.2014 - 06.2021


  • Established indoor and outdoor safe play environments for infants to school age children
  • Upheld all CPR and regulated certifications
  • Carefully monitored children's play activities to identify additional learning opportunities or behavioral issues
  • Identified early signs of emotional and developmental problems in children and brought up problems to parent
  • Assisted with paperwork like logging in billing information, logging in Childcare information such as wellness checks, signing in and out a child when arriving and leaving.

Massage Therapist

Massage Envy
10.2018 - 01.2019
  • Worked with numerous clients per week performing variety of therapeutic massages, including deep tissue, Swedish and aromatherapy massage
  • Cleaned the room before and after each session
  • Learned how to communicate with clients better
  • Assisted with basic bookkeeping needs such as filling out notes before and after a massage explaining what i performed in the massage with the technique, where the problems were on the client

Education

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New York Institute of Massage
Williamsville, NY
10.2018

High School Diploma - undefined

North Tonawanda High School
North Tonawanda, NY
06.2013

Skills

  • Hard worker
  • Dedicated worker
  • Team player
  • Communication skills
  • Customer service
  • Quick learner
  • Deep tissue massage
  • Aromatherapy
  • Swedish massage
  • Hot stone massage
  • Continuing education
  • Anatomy knowledge

Timeline

Analyst

Gravie
10.2024 - Current

Claim Analysis

Aither Health
06.2021 - 10.2024

Massage Therapist

Massage Envy
10.2018 - 01.2019

Daycare Assistant Teacher

Kiddie Haven Creative Center
09.2014 - 06.2021

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New York Institute of Massage

High School Diploma - undefined

North Tonawanda High School
CASSIE RICHAU