Cassie Rocha
Fall River,MA
Summary
Committed Personal Care Assistant well-versed in assisting and supervising clients in daily activities, including meal preparation and basic housekeeping. Compassionate and patient with strong background in client care. Ready to undertake challenging cases and provide superlative health outcomes. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Tempus Unlimited
Fall River, MA
08.2021 - Current
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Completed scheduled patient check-ins and progress reports for clients.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Automated Cutter
Matouk
Fall River
08.2021 - 10.2022
- I operate a machine that cuts expensive linens, mostly coverlets and sheets, pillow shams and cases.
- Maintained accurate records of daily production output.
- Performed quality control inspections on finished products to ensure they met customer specifications.
- Measured materials accurately using calipers, rulers, and other measuring devices.
- Set up cutting equipment according to job orders including adjusting blade tension, speed settings, and feed rates.
- Lifted heavy rolls of material onto cutting tables for processing.
- Replaced dull or broken blades in accordance with safety protocols.
- Cleaned work area regularly to maintain a safe working environment.
- Adjusted machine settings as needed based on type of material being cut.
- Followed detailed instructions from supervisors regarding tasks and duties.
- Assisted in training new employees on the use of cutting machines and related equipment.
Fold and Packager
Matouk
Fall River
10.2020 - 10.2022
- Packaged items in accordance with customer orders and product requirements.
- Organized finished products in shipping areas for transport.
- Labeled packages with appropriate information such as weight and destination.
- Assembled boxes, containers and other packaging materials according to specifications.
- Operated machinery used for packaging processes including shrink-wrapping machines, taping machines, labeling equipment and box sealers.
- Collaborated with team members to meet production goals efficiently.
- Maintained inventory of packing materials such as cartons, labels, tape.
Sales Representative
Hannoush Jewelers
Taunton
04.2018 - 09.2019
- Sales, Jewelry Repairs, Watch Repairs, credit applications, customer service.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
Assistant Manager Sales Representative
Piercing Pagoda
Taunton
01.2011 - 01.2018
- Piercing ears, Meeting and exceeding sales quotas, Bank deposit provider, Efficient and consistent, Motivated and have willingness to learn new types of work positions, Ability to provide extensive knowledge of products, Acting as Sales Representative, Motivated seller, Experience with Employee Payroll and making employee schedules.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project demand.
- Adhered to company initiatives and achieved established goals.
Personal Care Assistant (PCA)
Gabriel Care Center
Fall River
01.2009 - 01.2011
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
Education
Diploma - Graphic Design
Bristol Community College
Fall River, MA01.2013
High school diploma or GED - Graphic Communications
Diman Regional Technical Institute
Fall River, MA06.2010
Skills
- ADOBE INDESIGN
- ILLUSTRATOR
- PHOTOSHOP
- Microsoft Excel
- Graphic Design
- Web Design
- English
- Compassionate Patient Care
- Housekeeping
- Sales Closing
- Product and Service Knowledge
- Product Merchandising
- Product Promotions
- Data Entry
Certification
driver's license
Additional Information
- SKILLS
- Graphic Communications
- Web Design
- Illustrator
- Photoshop Adobe InDesign
Personal Information
Title: Assistant Manager Sales Representative - Piercing Pagoda
Affiliations
- Portrait painter
- Acrylic on Canvas
- Artist
Timeline
Personal Care Assistant
Tempus Unlimited
08.2021 - Current
Automated Cutter
Matouk
08.2021 - 10.2022
Fold and Packager
Matouk
10.2020 - 10.2022
Sales Representative
Hannoush Jewelers
04.2018 - 09.2019
Assistant Manager Sales Representative
Piercing Pagoda
01.2011 - 01.2018
Personal Care Assistant (PCA)
Gabriel Care Center
01.2009 - 01.2011
Diploma - Graphic Design
Bristol Community College
High school diploma or GED - Graphic Communications
Diman Regional Technical Institute
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