Cassie Schmucker
11211 Idlewood Dr., Osceola,IN
Summary
My objective is to be an outstanding employee who sets standards for other employees by example, efficiency, hard work and quality. Motivation, dependability and communication are at the top of my priority list. I wish to obtain a position in a professional office environment where my skills are valued and can benefit the organization in as many ways as possible.
Overview
19
19
years of professional experience
Work History
Administrative Assistant to the Director of HR
Penn Harris Madison Schools
Mishawaka, IN
07.2022 - 05.2024
- Developed processes to improve administrative functions within the organization.
- Coordinated the process of evaluating the Corporation’s staffing needs for each school year.
- Oversaw the Corporations sourcing, recruiting, interviewing and talent acquisition selection process, with particular focus on certified and administrative staffing.
- Acted as an advisor to Principals and department heads on issues related to employee behavior and discipline to ensure compliance with applicable policies and to maintain a work climate of dignity and respect.
- Oversaw the evaluation process to stay compliant with State and Federal laws and numerous employee agreements in order to maintain continuity of evaluation process for all employees.
- Responsible for all duties associated with the communication and implementation of all changes to agreements with represented employee groups.
- Ensures that the Corporation maintains timely compliance with all State and Federal requirements, including:
Indiana Department of Education (IDOE) Reports
Indiana Education Employment Relations Board (IEERB) Gateway reports
Federal EEOC reports - Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Followed proper accounting and bookkeeping procedures to support audits.
- Responded to employee issues to provide immediate resolution and improve retention.
Head Secretary
Grissom Middle School
Mishawaka, IN
08.2017 - 06.2022
- Provided secretarial support to the principal and other administrative staff.
- Maintained school calendar of events for in school events, and outside organizations.
- Managed office operations, including scheduling meetings and appointments, coordinating mailings, ordering supplies, and answering telephones.
- Created and maintained filing systems for records such as personnel activities or departmental information.
- Answered inquiries from staff regarding office operations issues such as policies or procedures.
- Compiled statistical data in order to generate reports on various topics.
- Arranged coverage for all absences and worked daily with substitutes, preparing them to take on the classes they were assigned to.
- Created and maintained employee records, including new hires, terminations, absences and processed payroll for all employees within the building.
Exceptional Education Division Secretary
Penn Harris Madison Schools
Mishawaka, IN
08.2015 - 07.2017
- Provided clerical support to the director of special education and all personnel in the department.
- Served as department receptionist, screens telephone calls, and acts as liaison between administrators, students, parents, staff, and visitors. Responds to questions about district policies, school procedures, and regulations.
- Used a specialized database to process enrollment of special education students.
- Managed calendar and schedules appointments for department administrator.
- Composed correspondence, memos, and/or reports independently or from oral and written instructions by the director.
- Compiled and maintains all special education, English learner and migrant education records and information using highly specialized knowledge of the state reporting system, the local special education student information system, and the local district student information system.
- Assisted in the preparation, revision, and submission of all necessary reports as appropriate for local, state, and federal requirements using varying data sources.
- Analyzed I.E.P. documents for accuracy, completeness, and compliance with applicable state rules and regulations.
- Used knowledge of specific timelines and deadlines to schedule I.E.P. meetings for all applicable staff
- Assisted in ordering department supplies. Processes all department purchase orders, compiles and compares packing slips and invoices to submit to district office for payment.
General Office Manager/Senior CSR
Express Press Printing & Graphics
South Bend, IN
06.2005 - 12.2009
- Responsibility of supervising the staff of multiple employees at the company’s Niles location. Scheduling to include: work assignments/rotations, employee training, vacations, breaks, overtime assignments and back-up for absent employees.
- Recruitment responsibility of the able and talented staff and interviewing them to fit the position in need.
- Managed invoices from vendors to assist the accounting department. Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services. Reduced annual expenses by 7%.
- Provided cross-functional leadership and represented the voice of the customer at all levels of the organization to raise our level of overall performance.
- Helped create action plans to achieve company goals and objectives by completing and implementing a business plan each year.
- Provided consultation and assistance to clients during project development regarding the printing production process, including how to coordinate and facilitate the project’s requirements and the impact of choices that were made.
- Recommended various printing systems; conducted cost analysis and timeline impacts for specified projects.
- Effectively coordinated priorities of various production functions simultaneously and followed strict production timelines.
- Coordinated competitive quotes and production requirements with outside vendors as necessary.
- Acted as a resource to advise SCOE, outside agencies, other county offices and district clients regarding appropriate printing and production methods to meet print needs within budgeted goals.
- Operated a variety of printing production and office equipment; made basic changes in Publisher, In-Design, Adobe Illustrator and other desktop publishing programs to fit customer needs.
- Stayed current on new printing and technology techniques.
Education
HR Resource Specialist Certified
IASBO
Indiana04-2024
High School Diploma -
Penn High School
Mishawaka, IN01.2004
Skills
- Microsoft Office Proficient
- Google Suite Proficient
- Adobe Proficient
- Information Resources
- Office Administration and Staff Leadership
- Initiative-taking
- Preparing Contracts
- Payroll Management
- Office Staff Leadership
- Collective Bargaining
- Employee Relations
- HR Reporting and Compliance
Timeline
Administrative Assistant to the Director of HR
Penn Harris Madison Schools
07.2022 - 05.2024
Head Secretary
Grissom Middle School
08.2017 - 06.2022
Exceptional Education Division Secretary
Penn Harris Madison Schools
08.2015 - 07.2017
General Office Manager/Senior CSR
Express Press Printing & Graphics
06.2005 - 12.2009
HR Resource Specialist Certified
IASBO
High School Diploma -
Penn High School
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