Cassie Servin
Marietta,GA
Summary
Motivated and detail-oriented professional with a strong drive to support efficient operations. Skilled in managing multiple tasks, including handling phone calls, welcoming visitors, and maintaining organization. Possesses excellent written and verbal communication abilities and a commitment to providing seamless support in document management, customer service, and hospitality. Eager to contribute to smooth daily workflows and enhance overall productivity.
Overview
10
10
years of professional experience
Work History
Bartender
El Super Pan
01.2024 - Current
- Strong communication skills enable effective interaction with patrons in both English and Spanish
- Extensive experience working with multiple POS systems & effectively handled payment transactions
- Exceptional customer service skills contributing to a memorable guest experience
- Skilled in multitasking, balancing patron service at the rail while managing service bar drink orders efficiently.
Waitress
Tongue & Groove
01.2021 - Current
- Greeted guests and delivered exceptional service for a memorable experience
- Collaborated closely with team members to ensure high-quality customer service
- Effectively handled variety of payment transactions
- Extensive experience with multiple POS systems
- Utilized social media platforms to promote services
- Ability to multi-task efficiently and handle patron requests
Scheduling Clerk
Osborne High School
08.2022 - 05.2023
- Performed data entry tasks to update student records
- Typed, formatted and edited correspondence and other documents
- Oversee telephone operations, including answering and redirecting calls, taking messages, initiating calls, and composing announcements
- Organized and maintained filing systems for confidential documents
- Compiled student information into structured databases for easy access
Waitress/Bartender
Monterrey of Smyrna
03.2015 - 12.2021
- Delivering prompt, amiable, and efficient customer service
- Conducting employee training and development
- Overseeing all register transactions responsibly
- Thriving in a high-speed work environment
- Simultaneously attending to customers and fulfilling service bar, mobile, and online orders
Education
BBA - Management Information Systems
Kennesaw State University
Kennesaw, GA12.2025
Skills
- Bilingual: English and Spanish
- Reliable
- Phone Etiquette
- Organization skills
- Communication and interpersonal skills
- Ability to handle a fast-paced environment
- Customer-oriented
- Scheduling
- Typing speed of 50-55 WPM
- General knowledge in Microsoft Office applications
Timeline
Bartender
El Super Pan
01.2024 - Current
Scheduling Clerk
Osborne High School
08.2022 - 05.2023
Waitress
Tongue & Groove
01.2021 - Current
Waitress/Bartender
Monterrey of Smyrna
03.2015 - 12.2021
BBA - Management Information Systems
Kennesaw State University
Similar Profiles
CYNTHIA AndradeCYNTHIA Andrade
Cashier Team Lead at El Super MarketCashier Team Lead at El Super Market
Andrea Medina HernandezAndrea Medina Hernandez
Various Clerk Positions at El Super Grocery StoreVarious Clerk Positions at El Super Grocery Store
M TalebM Taleb
Customer Service Associate at El Hadef Super MarketCustomer Service Associate at El Hadef Super Market
Trevor GoldenbergTrevor Goldenberg
Camp Counselor at URJ Camp ColemanCamp Counselor at URJ Camp Coleman
Rachel CarterRachel Carter
Professional Reviewer at American Association of Nurse Practitioners-Certification BoardProfessional Reviewer at American Association of Nurse Practitioners-Certification Board