I am very motivated and hard working. I like to continue to learn in my work and beyond. I am very dependable and have skills in many areas of work.
Overview
8
8
years of professional experience
Work History
In Home Caregiver
Home Instead
09.2020 - Current
I cook and clean for my clients along with helping with everyday tasks (showers, dressing, taking to appointments, getting to bed)
Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
Managed and organized clients' medical appointments, coordinating transportation and accompanying them to ensure they received necessary medical care
Developed strong and trusting relationships with clients and their families, fostering a supportive and caring environment
Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients
Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort
Provided companionship and emotional support, engaging in meaningful conversations and recreational activities to enhance clients' mental and emotional well-being
Assisted with mobility devices, such as walkers or wheelchairs, ensuring clients' safety and independence in navigating their living spaces
Caregiver/QMAP
Brookdale Senior Living
03.2023 - 10.2023
Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
Maintained a clean and organized living environment for clients by performing light housekeeping duties
Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
Provided companionship and emotional support to alleviate feelings of loneliness or isolation
Assisted with daily activities such as bathing, dressing, grooming, and medication management
Bagger
JBS
10.2021 - 05.2023
I made sure the right cut of meat came into my area
Inspected meat to ensure quality
I bagged the meat
I made sure it went to the right place
Shift Lead
Wingstop
10.2019 - 09.2020
Collaborated well with team members to carry out daily assignments and achieve team targets
Kept inventory levels optimized and supplies organized for forecasted demands
Taught new employees important procedures such as how to cook and how to take orders and talk to customers
Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert customer service and food knowledge
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
Consulted with customers to understand desires and suggest best products to meet needs
Helped managers improve area operations by sharing customer feedback and contributing new ideas
Managed communications between team members, customers and vendors to keep operations efficient and successful
Satisfied customers by delivering speedy and expert service for all customer needs
Started off as a cook at Wingstop then after 4-5 months was moved up to shift lead
I make sure shift is running correctly and orders are being sent out on time
I run cash register and help in kitchen when needed
I open and I close
I fill in for cook when needed
I prep in the mornings along with cleaning the store and at closing
I handle customer concerns/complaints
Answer phones and take orders
Manager
Heritage inn hotel
04.2017 - 08.2019
Maintained an onsite presence to ensure the operations team met all company operational standards
Supported back office procedures, including hiring and employment processes
Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
Worked with the finance team to manage and streamline accounts payable, accounts receivable, and payroll processes
Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
Built relationships with vendors and monitored supply chain to spot and correct deficiencies
Monitored and adjusted staff schedules based on business requirements
Reversed a poor performing store by revising systems, processes, training programs, and personnel
Increased employee job satisfaction with hands-on, motivational approaches