Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Swan

Louisville,KY

Summary

Professional personal care assistant with a strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments.. Offers 2 years of comprehensive experience in recording vital signs, collecting specimens, and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Overview

5
5
years of professional experience

Work History

PCA/Administrative Assistant

Norton Healthcare
12.2022 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to the healthcare team promptly.
  • Provided companionship and emotional support to enhance patient well-being.
  • Supported the needs of 8-10 patients on an oncology unit.
  • Maintained cleanliness and organization of patient environments for optimal health standards.
  • Collaborated with nursing staff to implement individualized care plans effectively.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Coordinated schedules and meetings for executives to optimize time management and workflow efficiency.
  • Managed office supplies inventory, ensuring availability while reducing costs through vendor negotiations.
  • Created detailed reports and presentations to support decision-making for senior management initiatives.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

General Merchandise Expert

Target
01.2022 - 12.2022
  • Analyzed inventory levels to optimize stock and reduce shrinkage effectively.
  • Collaborated with cross-functional teams to improve store layout and customer flow.
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Improved customer satisfaction by providing excellent service and addressing inquiries efficiently.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept work areas neat, clean and free from debris.

Adult Caregiver

Home Health Aid
05.2020 - 01.2022
  • This job was not through a direct company but a family friend. The lady I cared for suffered dementia and I was her primary caregiver for almost 2 years.
  • Helped with daily tasks such as eating and drinking, helping her in the bathroom and showers, cleaning up accidents, daily walks, and memory activities.
  • Aided in meal preparation according to specific dietary requirements, contributing to better nutrition management for patients.
  • Developed strong relationships with patients and their families, creating a supportive environment conducive to healing and improved wellbeing.
  • Transported patients to doctor appointments or other outings, enabling them to maintain social connections and enjoy community events.
  • Maintained a clean and safe home environment for patients, reducing the risk of infections or accidents.

Education

Associate of Science - Nursing

Galen College of Nursing
Louisville, KY
12-2025

Skills

  • Customer service
  • Time management
  • Multitasking
  • Patient care
  • Dementia care
  • Daily living assistance
  • CPR certification
  • Basic life support
  • Professional bedside manner
  • Team collaboration
  • Patient assistance
  • Patient-focused care

Timeline

PCA/Administrative Assistant

Norton Healthcare
12.2022 - Current

General Merchandise Expert

Target
01.2022 - 12.2022

Adult Caregiver

Home Health Aid
05.2020 - 01.2022

Associate of Science - Nursing

Galen College of Nursing