Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Taggart

Greenville ,SC

Summary

Versatile professional with experience in med spa operations and restaurant service. Skilled in IV therapy, phlebotomy and lab management with additional expertise in customer service. Known for adaptability, efficiency and delivering a positive client and customer experience in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Lab Director/IV Therapist

OptimalSelfMD
09.2023 - Current
  • Oversaw daily laboratory operations, ensuring compliance with state and federal health regulations
  • Directed and trained staff on safety protocols, specimen handling, and quality control procedures
  • Maintained records, logs, and inventory for labs supplies and medications
  • Performed venipuncture for laboratory testing
  • Administered IV vitamin therapy and injections
  • Prepared and mixed IV bags and injectables
  • Assisted with wellness services and collaborated with providers to create personalized treatment plans

Waitress/Server Manager

Tony's Pizza & Subs
03.2015 - 01.2025
  • Collaborated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards
  • Supervised server staff and simultaneously served personal section of tables
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers
  • Closed out cash drawer at end of each shift, and resolved discrepancies to maintain financial accuracy
  • Handled high-pressure situations with efficiency ensuring a positive experience for both staff and customers
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
  • Managed inventory and placed food and supply orders to meet operational needs

Optometric Technician

The Nigh Eye Group
08.2021 - 09.2023
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses
  • Managed administrative duties with phone reception, appointment scheduling and payment processing
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone
  • Instructed patients on contact lens insertion and removal and lens care guidelines
  • Increased overall efficiency within the practice by assisting in inventory management and ordering supplies as needed

Medical Assistant

Brio Internal Medicine
01.2018 - 04.2021
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Performed medical records management, including filing, organizing and scanning documents
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses

Education

Phlebotomy & Medical Assistant Certification - Health Sciences

Greenville Technical College
Greenville, SC
02-2019

Skills

  • Communication and Interpersonal Skills
  • Adaptability in Fast Paced Environments
  • Custer Service and Client Relations
  • Team Player
  • Quick Learner
  • CPR Certified

Timeline

Lab Director/IV Therapist

OptimalSelfMD
09.2023 - Current

Optometric Technician

The Nigh Eye Group
08.2021 - 09.2023

Medical Assistant

Brio Internal Medicine
01.2018 - 04.2021

Waitress/Server Manager

Tony's Pizza & Subs
03.2015 - 01.2025

Phlebotomy & Medical Assistant Certification - Health Sciences

Greenville Technical College

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