Summary
Overview
Work History
Education
Skills
Timeline
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Cassie Williams

BIG SPRING,Texas

Summary

Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges and allows utilization of interpersonal skills, excellent time management, and problem-solving abilities. Excited to transition into a new role as an understanding Rehabilitation Technician with comprehensive experience assisting nurses and therapists in rehabilitation treatment and patient care, following regulations and guidelines. Excellent time management, communication, and recordkeeping abilities contribute effectively to team success and drive organizational growth. Organized and dependable candidate excelling at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Vet Technician

Heartland Llc
07.2024 - Current
  • Restrained animals to protect veterinarians from potential harm.
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
  • Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
  • Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Organized, maintained and updated information in computer databases.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Monitored inventory levels and processed and replenished merchandise.
  • Performed weekly inventory counts to verify stock levels.
  • Enhanced the accuracy of inventory valuation by implementing a robust system to track physical inventory counts against records.
  • Preserved pharmacy inventory by inspecting pharmaceutical stock to determine inventory level.
  • Received shipments and helped organize product inventory.

City Carrier Assistant

United States Post Office
11.2023 - 06.2024
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
  • Performed routine maintenance checks on postal vehicles, reporting any issues or malfunctions for timely repair.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Planned and cased mail in sequence of delivery for designated route.

Mechanic

Big Spring State Hospital
01.2020 - 11.2023
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Ordered repair parts quickly to prevent delays in projects and repair work.

Rehabilitation Technician

Big Spring State Hospital
07.2019 - 11.2022
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Communicated back to nurses and therapists regarding patient performance and condition.
  • Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
  • Employing patient workers, verifying social security numbers with the IRS.
  • Managing payroll for multiple employees
  • Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
  • Communicated with health and community partners to expedite services for new and existing customers.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Maintained cleanliness and sanitation of clinic or treatment environment.

Teacher's Assistant

Spring Creek Fellowship
06.2018 - 07.2019
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Documented student progress and communicated with parents to keep informed.

Education

High School -

Forsan High School
Forsan, TX
05.2010

Skills

  • Patient Health Information Access
  • Operational Standards
  • Patient Care Scheduling
  • Patient Transportation
  • Physical Rehabilitation
  • Equipment Maintenance
  • Active Listening
  • Patient Relations
  • Patient Chart Management
  • Supporting Daily Living Needs
  • Copying Documents
  • Emotional Support
  • Creative Thinking
  • Administrative Support
  • Maintain Documentation
  • Support Patients
  • Inventory monitoring and management
  • Pharmacy inventory management
  • Data entry
  • Office administration
  • Multi-line telephone operation
  • Clerical support

Timeline

Vet Technician

Heartland Llc
07.2024 - Current

City Carrier Assistant

United States Post Office
11.2023 - 06.2024

Mechanic

Big Spring State Hospital
01.2020 - 11.2023

Rehabilitation Technician

Big Spring State Hospital
07.2019 - 11.2022

Teacher's Assistant

Spring Creek Fellowship
06.2018 - 07.2019

High School -

Forsan High School

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Cassie Williams