Cassius Jones
Stone Mountain,US
Summary
Friendly, efficient, and customer-focused server with 3 years of experience in fast-paced restaurant environments. Skilled in delivering exceptional service, managing multiple tables with ease, and creating memorable guest experiences. Known for strong communication skills, attention to detail, and a positive attitude that contributes to team success. Proven ability to up-sell menu items and ensure guest satisfaction from seating to check-out.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Firefighter/EMT
DeKalb County Fire Rescue
Stone Mountain, GA
04.2024 - Current
- Responded to emergency calls including fires, medical emergencies, hazardous materials incidents, and rescue operations.
- Operated fire apparatus, tools, and equipment including hoses, ladders, hydraulic tools, and breathing apparatus under high-pressure conditions.
- Conducted fire suppression, search and rescue, and salvage operations in residential, commercial, and wildland environments.
- Provided emergency medical care as a certified EMT/Paramedic, assessing patient conditions, and administering first aid or CPR when needed.
- Participated in daily equipment checks, station maintenance, and ongoing training drills to ensure operational readiness.
- Educated the public on fire prevention and safety procedures during community outreach events and inspections.
- Worked as part of a highly coordinated team, maintaining clear communication and following protocols during dynamic emergency situations.
Server
Pappadeaux Seafood Kitchen
Norcross, GA
04.2022 - 12.2023
- Provided friendly, attentive, and knowledgeable service to guests.
- Took accurate food and beverage orders, and communicated effectively with kitchen staff to ensure timely delivery of items.
- Upsold menu items, daily specials, and beverages to enhance the guest experience and increase sales.
- Handled cash, credit, and mobile payments using POS systems with a high level of accuracy.
- Resolved guest concerns promptly and professionally, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain smooth service during peak hours.
Server
Longhorn Steakhouse
Buford, GA
01.2021 - 04.2022
- Provided friendly, attentive, and knowledgeable service about various steak cuts.
- Took accurate food and beverage orders, and communicated effectively with kitchen staff to ensure timely delivery of items.
- Upsold menu items, daily specials, and beverages to enhance the guest experience and increase sales.
- Collaborated with team members to maintain smooth service during peak hours.
Education
HIGH SCHOOL DIPLOMA -
SOUTH GWINNETT HIGH SCHOOL
Snellville, GA05.2016
BS - Computer Information Systems
GEORGIA GWINNETT COLLEGE
GWINNETT, GEORGIA, USSkills
- Logistics
- B2B Sales
- Data Analytics
- Customer service
Certification
- EMT Certification
- Emergency Medical Technician
- CPR Certification
Timeline
Firefighter/EMT
DeKalb County Fire Rescue
04.2024 - Current
Server
Pappadeaux Seafood Kitchen
04.2022 - 12.2023
Server
Longhorn Steakhouse
01.2021 - 04.2022
HIGH SCHOOL DIPLOMA -
SOUTH GWINNETT HIGH SCHOOL
BS - Computer Information Systems
GEORGIA GWINNETT COLLEGE
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