Cassondra Chaparro
Medical Assitant
Burbank,CA
Summary
Driven and passionate, my career objective is to make a meaningful impact in the healthcare field. With a strong interest in OB-GYN, pediatrics, and the INCU, I am dedicated to providing exceptional care and support to patients of all ages. Committed to continuous learning, I aspire to further my education and become a registered nurse with a master's degree. By combining my compassionate nature with my desire for professional growth, I am poised to contribute positively to the healthcare industry and make a difference in the lives of those I serve.
Overview
12
12
years of professional experience
Work History
MEDICAL ASSISTANT
JOSE T. ARANEZ MD INC/ob-gyn
2021.07 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Campus Security Officer
Canoga Park High School
2017.08 - 2020.06
- Obtained CPR, First Aid in preparation for on-campus emergencies.
- Conducted thorough investigations into reported incidents, gathering evidence and collaborating with local law enforcement when necessary.
- Enhanced campus safety by conducting regular patrols, identifying potential hazards, and addressing security concerns.
- Provided exceptional customer service to students, faculty, and staff, addressing concerns and providing information regarding campus safety procedures.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Utilized radio, telephone communications equipment to contact other on-campus personnel and external authorities.
- Developed strong relationships with students and staff by being visible during daily routines and attending social events that promote inclusivity.
- Reduced crime rates on campus through proactive security measures, such as monitoring surveillance footage and implementing access control protocols.
Shift Supervisor
CVS Pharmacy
2012.06 - 2013.01
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
Education
CMA - Medical Assistant
North-West College
Glendale, CA07.2021
High School Diploma -
John Burroughs High School
Burbank, CA06.2008
Skills
- Communicator
- Active listener
- Customer Service
- Leadership
- Time Management
- Problem-Solving
- Medical terminology knowledge
- HIPAA Compliance
- Patient Scheduling
- Vital Sign Monitoring
- Direct Patient Care
- Procedure Assistance
Timeline
MEDICAL ASSISTANT
JOSE T. ARANEZ MD INC/ob-gyn
2021.07 - Current
Campus Security Officer
Canoga Park High School
2017.08 - 2020.06
Shift Supervisor
CVS Pharmacy
2012.06 - 2013.01
CMA - Medical Assistant
North-West College
High School Diploma -
John Burroughs High School
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