Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassondra Heidt

Fruitland Park,FL

Summary

Hardworking and focused, offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at managing office, updating park reports, and hands on Learning. Exceptional leadership skills with expertise in streamlining workflow to optimize team and personnel strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, and learn everything needed to complete the job.

Overview

24
24
years of professional experience

Work History

Administrative Assistant

Department Of Environmental Protection
10.2021 - Current
  • Enhanced visitor experience by providing informative guided tours and educational programs on park history, flora, and fauna.
  • Contributed to successful completion of conservation projects by leading teams of volunteers in habitat restoration efforts.
  • Strengthened relationships with local community members by organizing special events and outreach programs highlighting the value of national parks.
  • Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
  • Conducted research on local plant species populations to inform resource management decisions and conservation plans.
  • Developed strong partnerships with local law enforcement agencies for improved coordination during emergencies or critical incidents.
  • Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
  • Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Distributed park and trail maps, provided park information and answered customer service questions.
  • Educated visitors on area wildlife and regional history during tours and presentations.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

OPS Toll Collector

Lake Griffin State Park
08.2000 - 03.2021
  • Enhanced customer satisfaction by providing efficient service in toll collection and transaction processing.
  • Collaborated with team members to ensure smooth operations during peak hours and special events.
  • Maintained high levels of accuracy in data entry tasks, ensuring proper documentation of vehicle types and fees collected.
  • Upheld company standards for professional demeanor, consistently delivering courteous service under all circumstances.
  • Streamlined administrative processes with organized record-keeping habits that facilitated easy retrieval of information when needed.

Server

Dennys Diner
01.2017 - 12.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Accounts Payable Manager

J&L Oil Company
01.2015 - 01.2017
  • Enhanced financial accuracy by implementing effective accounts payable processes and controls.
  • Streamlined invoice processing for improved efficiency and reduced processing time.
  • Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
  • Improved vendor relationships through timely payments and clear communication of company policies.
  • Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.

Shift Manager

Braums Ice Cream And Dairy
01.2012 - 01.2015
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Education

High School Diploma/GED -

Northeast High School
St. Petersburg, FL

Bookkeeping - Accounting And Business Management

High Plains Technology Center
Woodward, OK
05.2016

Skills

  • Document Control
  • Bookkeeping
  • Meeting planning
  • Research
  • Office Administration
  • Expense Reporting
  • Recordkeeping
  • Supervising staff
  • Computer Proficiency
  • Office Equipment Maintenance
  • Schedule Management
  • Quickbooks
  • Time Management
  • Database Management
  • USE-direct training
  • MFMP

Timeline

Administrative Assistant

Department Of Environmental Protection
10.2021 - Current

Server

Dennys Diner
01.2017 - 12.2019

Accounts Payable Manager

J&L Oil Company
01.2015 - 01.2017

Shift Manager

Braums Ice Cream And Dairy
01.2012 - 01.2015

OPS Toll Collector

Lake Griffin State Park
08.2000 - 03.2021

High School Diploma/GED -

Northeast High School

Bookkeeping - Accounting And Business Management

High Plains Technology Center

Similar Profiles

  • Roberta Tatti

    Roberta TattiRoberta Tatti

    Environmental Consultant at Florida Department of Environmental Protection- Division of Environmental Assessment and Restoration, Biology Program, Molecular biology labEnvironmental Consultant at Florida Department of Environmental Protection- Division of Environmental Assessment and Restoration, Biology Program, Molecular biology lab

  • Joshua McGraw

    Joshua McGrawJoshua McGraw

    Watershed Maintainer - Land Management at NYC Department of Environmental ProtectionWatershed Maintainer - Land Management at NYC Department of Environmental Protection

  • Sadie Stevens

    Sadie StevensSadie Stevens

    Government Operations Consultant at Department Of Environmental ProtectionGovernment Operations Consultant at Department Of Environmental Protection

  • G G

    G GG G

    Assistant Mechanical Engineer at New York City Department of Environmental ProtectionAssistant Mechanical Engineer at New York City Department of Environmental Protection

  • Zachary Sullivan

    Zachary SullivanZachary Sullivan

    Traffic Enforcement Unit at Lake County Sheriff's OfficeTraffic Enforcement Unit at Lake County Sheriff's Office

CREATE PROFILE
Cassondra Heidt