Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Cassondra Heuermann

Tarpon Springs,FL

Summary

Deadline-driven Manager with extensive experience in high-volume office environments, delivering exceptional clerical and operational support. Demonstrates strong judgment and a friendly demeanor while managing diverse daily tasks. Proficient in QuickBooks, Microsoft Office, Procore, and Fieldwire.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Controls Manager

MCS Pro
Clearwater, USA
04.2021 - Current
  • Collaborated with project management team to finalize project budgets, estimates, and timelines.
  • Managed project-related documentation, ensuring accurate processing of reports, invoices, and contracts.
  • Oversaw technician schedules to optimize resource allocation and service delivery.
  • Fostered strong client and vendor relationships to enhance collaboration.
  • Identified potential issues and technical challenges, proposing effective solutions.
  • Monitored expenses to adhere to budgetary constraints while implementing cost-saving strategies.
  • Prepared and reviewed financial documents for accuracy, including invoices and purchase orders.
  • Proactively managed outstanding accounts by following up on overdue payments with clients and vendors.

Guest Experience Manager

Hotel Chaco
Albuquerque, USA
08.2017 - 01.2021
  • Resolved customer complaints, ensuring complete satisfaction with service outcomes.
  • Oversaw front desk operations for high-volume hotel, enhancing guest experiences.
  • Fostered positive team environment through effective communication and active engagement.
  • Conducted nightly audits and balanced accounts to maintain accurate bookkeeping.
  • Tracked reservations and special events to optimize operational efficiency.
  • Enforced health, safety, and sanitation regulations, promoting secure environments.
  • Scheduled employees strategically to ensure optimal coverage across all shifts.

Education

Bachelor of Business Administration -

New Mexico State University
Las Cruses, NM

Skills

  • Budget management
  • Attention to detail
  • Problem solving
  • Team leadership
  • Strategic planning
  • Time management

Certification

Notary Public, State of Florida, 01/05/27

Copper and Optical Fiber Communications Cabling Systems, BICSI, 12/31/2027

Awards

Hotel Chaco Employee of the Month, 02/01/18

Heritage Hotels & Resorts Presidential Award, 05/01/18

Timeline

Project Controls Manager

MCS Pro
04.2021 - Current

Guest Experience Manager

Hotel Chaco
08.2017 - 01.2021

Bachelor of Business Administration -

New Mexico State University

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