Cassondra Jarman
Management
Castle Rock,CO
Summary
With a background in management I have garnered skills in problem solving, team building, and motivating a team through a goal oriented mindset. I have also provided excellent customer service and built strong client relationships with multiple returning customers. Equipped with a proven ability to drive revenue in a fast-paced environment, through task management and multi tasking. Ready to tackle new challenges and expand my skill set with dedication and enthusiasm. Known for reliability and adaptability, with a swift capacity to learn and apply new skills.
Overview
6
6
years of professional experience
Work History
Co Manager
Guess Factory
09.2019 - 03.2025
- Managed inventory control, ensuring optimal stock levels while minimizing shrink in the company.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations.
- Partnered with other Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Developed action plans for underperforming departments, resulting in improvements in sales and customer satisfaction ratings.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor costs.
- Coordinated visual merchandising efforts across different departments and stores within the state to maximized sales potential.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
- Implemented loss prevention measures, reducing instances of theft and improving store security.
- Accomplished multiple tasks within established timeframes.
- Used customer service skills and quick thinking to resolve customer concerns and promote loyalty.
- Examined profit data to make informed decisions and drive business improvements.
Education
High School Diploma -
Douglas County Highschool
Castle Rock, CO05-2019
Skills
- Data-Driven Sales Predictions
- Retail Visual Merchandising
- Loss prevention
- Conflict Mediation
- Team Development
- Operational strategies
- Time management
- Safety protocols
- Task delegation
- Schedule preparation
- Customer relationship management (CRM)
- Verbal and written communication
Accomplishments
- Achieved high yielded sales for the store through amazing customer service and relationships.
- Supervised and developed teams of 8-15 staff members.
- Lowered the overall loss from external theft in the company by being a detail oriented manager with a keen attention to detail.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Co Manager
Guess Factory
09.2019 - 03.2025
High School Diploma -
Douglas County Highschool
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