Cassondra Kole
Caledonia
Summary
Dynamic trainer with a proven track record at Lacks, skilled in new hire training and creative problem solving. Successfully enhanced operational efficiency by implementing effective training programs. Adept at planning and coordination, fostering a collaborative environment while ensuring compliance with safety standards. Committed to continuous improvement and employee development.
Experienced with coordinating production activities and managing logistics to ensure efficient workflows. Utilizes organizational skills to handle multiple tasks and prioritize effectively. Knowledge of maintaining clear communication channels among team members to support successful project completion.
Overview
17
17
years of professional experience
Work History
Trainer
Lacks
12.2025 - Current
- Took training courses at LACKS and became certified trainer.
- Work with new employee understanding of operational procedures, teaching effectively how to operate their stations.
- Ability to teach employees safety rules and regulations of LACKS
- Trained multiple employees for different roles within LACKS from Quality to Operators.
- Ability to complete proper documention for new hire employees
Production Assistant
Lacks
04.2025 - Current
- Coordinated production schedules to optimize workflow and minimize downtime.
- Assisted in the setup and operation of machinery for various production lines.
- Monitored quality control processes, ensuring adherence to safety standards and specifications.
- Trained new staff on operational procedures and equipment usage for increased efficiency.
- Oversaw daily operations, maintaining communication between departments to ensure smooth production operations.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Communicated with other crew members via radio to coordinated production activities.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
Shipping and Receiving Clerk
Lacks
10.2024 - Current
- Utilized forklifts and pallet jacks safely, adhering to safety standards and best practices.
- Used forklift to load and unloaded goods from trucks and containers.
- Ensured workplace safety compliance through routine equipment checks (hilo check sheet), hazard assessments, and adherence to OSHA guidelines.
- Operated equipment such as forklifts move outgoing shipments to loading area.
- Facilitated smooth communication between facilities, regarding shipment updates or delays for a seamless experience.
- Sorted and delivered materials to different work areas and staff.
Quality Control Inspector
Lacks
07.2018 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Conducted thorough inspections of materials and finished products for quality assurance.
- Documented inspection results and identified non-conformance issues for corrective actions.
- Collaborated with production staff to ensure compliance with quality standards and protocols.
- Utilized inspection tools such as standard call-out, milar and gauges for precise measurements.
- Trained new team members on quality inspection techniques.
- Communicated with production team members/ supervisors about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Took QSA GRCC courses provided by LACKS to further understanding of product measurements and data of size specificications within LACkS standards.
Operator
Lacks
01.2018 - 07.2018
- Operated machinery safely under supervision, adhering to all safety protocols.
- Assisted in maintaining cleanliness and organization of work areas.
- Learned to follow standard operating procedures for equipment use.
- Supported team members in daily operational tasks and workflows.
- Adapted quickly to new tools and technologies within the role.
Direct Care Worker
D. A. Blodgett Saint Johns
05.2016 - 11.2017
- Provided compassionate support to children, ensuring dignity and respect in daily activities.
- Assisted children with personal care tasks, fostering independence and confidence.
- Implemented individualized care plans, adapting strategies to meet diverse needs.
- Assisted children with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to children during difficult times, fostering a sense of trust and psychological wellbeing.
- Facilitated recreational activities for children that promoted socialization, physical activity, and cognitive stimulation.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each child.
- Was CPR certified to help during emergencies.
- Was med training to provide children with day medications. Ability to log day use of medications and distribute proper doses.
Deli Clerk
Meijer
08.2009 - 05.2016
- Assisted customers with product selection and special requests, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of deli area, adhering to health and safety standards.
- Prepared deli meats and cheeses according to customer specifications, enhancing service quality.
- Trained new staff on deli procedures and customer service best practices, fostering a knowledgeable team environment.
- Monitored product freshness and rotated stock regularly to maintain quality standards.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Order Writer
Meijer
08.2009 - 05.2016
- Developed and maintained accurate order inventory using electronic systems.
- Streamlined order processing procedures to enhance efficiency and reduce errors.
- Monitored stock levels to proactively identify replenishment needs and prevent shortages.
- Maintained up-to-date knowledge of products, pricing, and promotions to ensure accurate order placement for customers.
- Rotated stock, checking freshness and ensuring good product
Stocker
Meijer
08.2009 - 05.2016
- Managed inventory replenishment to ensure optimal stock levels across store departments.
- Organized merchandise displays to enhance product visibility and customer engagement.
- Trained new team members on stocking procedures and safety protocols.
- Implemented best practices for product rotation, ensuring freshness and quality standards.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Cart Pusher
Meijer
08.2008 - 08.2009
- Facilitated efficient cart collection and organization throughout the store.
- Assisted customers with locating products and navigating store layout.
- Maintained cleanliness and safety standards in designated areas.
- Trained new employees on best practices for cart pushing tasks.
- Resolved customer inquiries effectively, promoting positive shopping experiences.
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Removed litter from parking lot and cart storage areas.
- Assisted customers in loading groceries into cars.
Education
High School Diploma -
Byron Center High School
Byron Center, MI05.2009
Skills
- New hire training
- Planning and coordination
- Creative problem solving
- Train-the-trainer
- Production support
- Inventory monitoring
- Production workflow
- Verbal and written communication
Timeline
Trainer
Lacks
12.2025 - Current
Production Assistant
Lacks
04.2025 - Current
Shipping and Receiving Clerk
Lacks
10.2024 - Current
Quality Control Inspector
Lacks
07.2018 - 04.2025
Operator
Lacks
01.2018 - 07.2018
Direct Care Worker
D. A. Blodgett Saint Johns
05.2016 - 11.2017
Deli Clerk
Meijer
08.2009 - 05.2016
Order Writer
Meijer
08.2009 - 05.2016
Stocker
Meijer
08.2009 - 05.2016
Cart Pusher
Meijer
08.2008 - 08.2009
High School Diploma -
Byron Center High School