Cassondra Verino
Santa Ana,CA
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Human Resources
Golden Age Companions
02.2021 - Current
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Prepared new hire letters, employee contracts, and corporate policies.
- Oversaw hiring, staffing, and labor law compliance.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
- Coordinated technical training and personal development classes for staff members.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
Front of House Manager
Lincoln Florist & Gifts
04.2017 - 01.2019
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Medical Assistant
Medstat 7
10.2014 - 03.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning documents
Guest services
Disneyland Resort Anehiem
03.2008 - 06.2013
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree - Child Development
Santiago Canyon College
Orange, CAAdministrative Medical Assistant -
Lakewood College
01.2014
High school Diploma -
Century High school
01.2008
Skills
- Communication skills
- Cleanliness
- Computer
- Powerpoint
- Personnel File Management
- Employee Relations
- Benefits Oversight
- Payroll Administration
- Policy and Procedure Development
- Employment Record Verification
- Human Resource Management
- Workers' Compensation
- Proficient in Mac, Microsoft, Apple, Windows,
- Skilled in Quickbooks, MedStat, Insurance, Hippa
- Human Resources Support
- Microsoft Office
- Remote Conferencing and Communication
Accomplishments
- Certified Medical assistant
- High school diploma
- Certified Math Tutor
Strengths Hobbies
- Communication
- Hard worker
- Fast worker
- Softball
- Baseball mom
References
- Jackie Gomez, Med Stat 7, 7146441200
- Jennifer Edwards, St.Judes, 9492756577
Hobbies and Interests
- Medical Receptionist
- Customer Service Rep
- Sales Associate
Timeline
Human Resources
Golden Age Companions
02.2021 - Current
Front of House Manager
Lincoln Florist & Gifts
04.2017 - 01.2019
Medical Assistant
Medstat 7
10.2014 - 03.2016
Guest services
Disneyland Resort Anehiem
03.2008 - 06.2013
No Degree - Child Development
Santiago Canyon College
Administrative Medical Assistant -
Lakewood College
High school Diploma -
Century High school
Similar Profiles
Julie BennettJulie Bennett
Direct Support Professional Caregiver at Golden Age CompanionsDirect Support Professional Caregiver at Golden Age Companions
ESTHER OFFEIESTHER OFFEI
Caregiver at Golden Age Care SolutionCaregiver at Golden Age Care Solution
Pavel BakhtrigerPavel Bakhtriger
Home Health Care Aide at Golden Age Home CareHome Health Care Aide at Golden Age Home Care
Diana SandovalDiana Sandoval
Laboratory Technician at QEDLaboratory Technician at QED
Eric MendozaEric Mendoza
Server at Jazz KitchenServer at Jazz Kitchen