Photography
Cassy Cahalan
Pierce City,MO
Summary
Administrative professional with over ten years of experience supporting executive and senior leadership at Jack Henry & Associates. Demonstrated expertise in calendar management, travel coordination, and effective interdepartmental communication. Skilled in managing confidential documents and optimizing administrative processes to enhance productivity. Committed to fostering a positive workplace environment that drives team success.
Overview
12
12
years of professional experience
Work History
Assistant to the Chief Compliance Officer
Jack Henry & Associates
Monett, MO
10.2019 - 06.2025
- Facilitated cross-functional collaboration by coordinating communications between multiple departments and senior leadership, ensuring strategic alignment, and efficient decision-making.
- Optimized workflows by leveraging office software solutions to enhance communication flow and team collaboration.
- Managed confidential documents, ensuring adherence to protocol, and organizational integrity.
- Delivered high-level administrative support to executive and senior leadership, overseeing calendar management, and coordinating complex meeting schedules to optimize productivity.
- Managed and responded to customer inquiries regarding vendor management and compliance, ensuring timely and accurate redirection to appropriate resources.
- Maintained and updated employee contact distribution lists, incorporating status change information to ensure accurate and efficient internal communications.
- Spearheaded the development and rollout of a department-wide onboarding framework, seamlessly integrating new hires into the organizational culture, and boosting early engagement.
- Coordinated special event logistics by arranging catering, securing venues, and procuring materials, ensuring seamless execution and positive attendee experiences.
- Managed corporate travel logistics, arranging transportation and accommodations, distributing detailed itineraries to stakeholders, and processing expense reports to ensure timely reimbursements.
- Orchestrated end-to-end meeting logistics, scheduling sessions, coordinating room reservations, catering services, and technical setups to ensure seamless execution and support stakeholder productivity.
Assistant to the Director of Enterprise Risk Mngmt
Jack Henry & Associates
Monett, Missouri
03.2013 - 10.2019
- Partnered with cross-functional teams to design and implement process improvements, driving operational efficiency, and fostering continuous enhancement.
- Designed and executed team-building events to boost employee engagement and morale, managing event planning, vendor coordination, budgeting, and post-event feedback analysis.
- Audited and validated invoice details prior to payment processing, ensuring billing accuracy, reducing discrepancies, and streamlining accounts payable workflows.
- Served as the primary liaison between the Director and executive leadership, orchestrating cross-departmental communications, prioritizing initiatives, and ensuring seamless operational workflows.
- Maintained and updated business continuity and disaster recovery databases with current details and key stakeholder contacts, ensuring data accuracy and readiness for prompt incident response.
- Provided administrative support to the Director, ensuring task completion and operational effectiveness.
Education
High School Diploma -
Pierce City High School
Pierce City, MO05-1997
Skills
- Office communication
- Executive and senior leadership support
- Scheduling and calendar management
- AI training
- Information confidentiality
- Document management
- Presentation development
- Event planning
- Travel coordination
- Expense reporting
- Computer proficiency
- Microsoft Office Suite expertise
- Flexibility and adaptability
- Professional demeanor
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsPaid time off401k matchPaid sick leaveQuote
"I never lose. Either I win or learn"
Nelson Mandela
Interests
Personal Growth
Live Music
Camping
Intellectual Pursuits
Software
Windows
MacOS
Adobe Acrobat
Microsoft Office Suite
SharePoint
Microsoft Outlook
Concur Travel
Timeline
Assistant to the Chief Compliance Officer
Jack Henry & Associates
10.2019 - 06.2025
Assistant to the Director of Enterprise Risk Mngmt
Jack Henry & Associates
03.2013 - 10.2019
High School Diploma -
Pierce City High School
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