Cassy Chapman
Newalla,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Cabana Attendant Food and Beverage Cashier Manager
Big Rivers Water-park
New Caney, TX
06.2023 - Current
Key Responsibilities:
- Supervise and train cashiers, servers, and cabana attendants to ensure high-quality customer service
- Oversee cash handling procedures and manage point-of-sale (POS) system
- Provide exceptional customer service, addressing guest concerns and ensuring satisfaction
- Manage inventory of food, beverages, and cabana supplies
- Collaborate with culinary team on menu development and updates
- Enforce health and safety regulations and maintain hygiene standards
- Analyze sales data, manage budgets, and implement revenue-increasing strategies
- Create and manage staff schedules to ensure appropriate coverage
- Monitor quality of food, beverages, and service to maintain high standards
- Coordinate special events and promotions related to food service and cabana rentals
- Supervise pool area, ensuring guest safety and rule adherence
- Strong leadership and team management
- Excellent customer service and communication
- Financial management and budgeting
- Inventory control and supply chain management
- Event planning and coordination
- Health and safety compliance
- Problem-solving and decision-making
- Multitasking in a fast-paced environment
Server
Texas Road House
Kingwood, TX
06.2022 - 06.2023
- Being able to give equal and effective attention to each table.
- Being able to remain patient while having to do multiple tasks
Education
Some College (No Degree) - Finance
Lone Star College System
Kingwood, TXTimeline
Cabana Attendant Food and Beverage Cashier Manager
Big Rivers Water-park
06.2023 - Current
Server
Texas Road House
06.2022 - 06.2023
Some College (No Degree) - Finance
Lone Star College System
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