Summary
Overview
Work History
Education
Skills
Timeline
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Cassy Chitwood

Nampa,ID

Summary

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Dedicated Amazon professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Inbound Support Service

Amazon
Nampa, ID
11.2020 - 04.2022
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Worked with clients to improve product choices and help replace, fix there products.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Crew Member Cook

Albersons
Meridian, ID
09.2018 - 06.2020
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items according to recipe to drive quality and consistency.
  • Maximized sales potential by properly prepping, storing and rotating food products.
  • Helping customers with orders and catering orders, making sure the customers was satisfied.


Team Leader

Wendeys
La Grange, KY
01.2017 - 04.2018
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

GED -

Oldham County High School
06.2018

Skills

  • Issue Reporting
  • Teamwork and Collaboration
  • Professional Development Planning
  • Staffing Estimates
  • Customer Satisfaction
  • Analyze strategies for building cohesive and effective functional teams
  • Analyze techniques for enhancing the performance of individuals on your team

Timeline

Inbound Support Service

Amazon
11.2020 - 04.2022

Crew Member Cook

Albersons
09.2018 - 06.2020

Team Leader

Wendeys
01.2017 - 04.2018

GED -

Oldham County High School

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Cassy Chitwood