Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
Generic
Cassy Lashell Evivie

Cassy Lashell Evivie

Breaux Bridge,LA

Summary

  • Customer Service satisfaction dedication
  • Committed to personal and professional integrity
  • Comfortable and proficient with counting money
  • Competent with a computer and various software
  • Company Team Player to complete daily task as needed
  • Wiliness to acquire and expand knowledge, skills and experience
  • Strive to uphold and encourage positive work ethics
  • Adaptable to changing circumstances
  • Support company policies and procedures

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Custom Graphic Designer/Business Owner

Beyond Prints LLC
New Iberia, LA
01.2021 - 11.2023
  • Custom On Demand garment printing service provider: Apparel, Custom Gifts, Specialty Printing
  • Provide custom customer service, sales, ordering, accounting, fulfillment and delivery
  • Graphic Design
  • Delegate small team operational procedures
  • Product Inventory Management Control
  • Meet and exceed customer request
  • Worked extended hours to meet deadlines.
  • Developed graphics, logos and layouts for product illustrations, company logos, and websites.
  • Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
  • Selected colors and themes while adding functionality to create new designs.
  • Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
  • Worked with customers to present mockups and collect information for adjustments.
  • Consulted with clients to define design requirements and manage product development projects.
  • Reviewed final layouts, making improvements and suggestions as needed.
  • Studied photographs and other graphics to plan materials, products, or services.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Scheduled maintenance activities for equipment used by the business.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Kept records for production, inventory, income and expenses.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Cashier/Clerk

Rouses Supermarket
New Iberia, LA
05.2019 - 10.2020
  • Provided excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints
  • Complete customer transactions on the cash register
  • Balance cash register drawers at the end of the shift
  • Ensured the appearance of the store is pleasing to the customer and meets the requirements of the corporate office, including all housekeeping tasks
  • Regularly stocked store shelves with merchandise when it is delivered to the store
  • Complete inventory counts, and order merchandise based on the results.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find store items.
  • Offered customers carry-out service at completion of transaction.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.

Cashier/Assistant Store Manager Trainee

Shop Rite /Tobacco Plus
Broussard #48 & Lafayette #52, LA
02.2017 - 08.2018
  • Provided excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints
  • Complete customer transactions on the cash register
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Balance cash register drawers at the end of the shift
  • Ensured the appearance of the store is pleasing to the customer and meets the requirements of the corporate office, including all housekeeping tasks
  • Regularly stocked store shelves with merchandise when it is delivered to the store
  • Complete inventory counts and order merchandise based on the results.
  • Greeted customers and provided assistance in locating items.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Resolved customer complaints regarding sales and service.
  • Assisted with pricing merchandise for sale in store.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
  • Interacted politely with customers to promote quality service during checkout.
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
  • Heated prepared foods in ovens or on grills according to recipes or instructions.
  • Kept records of the quantities of food used.
  • Followed health and safety regulations while handling food and beverages.
  • Ensured that kitchen was kept clean at all times by sweeping floors, washing surfaces.
  • Took temperature of cooked foods to verify they were cooked thoroughly before serving them.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
  • Safely operated kitchen equipment including industrial size mixers and [Type] tools.
  • Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.

Laboratory Animal Technician

New Iberia Research Center
New Iberia, LA
01.2014 - 02.2017
  • Performed area support cleaning and basic animal husbandry (feed, water, change bedding) to maintain health of animals and/or quality of production support materials
  • Transferred and distributed supplies and waste as needed to and from work areas
  • Performed physical environment housekeeping duties according to Good Manufacturing Practices (GMPs) and Standard Operating Procedures (SOPs)
  • Assisted in recordkeeping or maintain recordkeeping pertaining to equipment operation, supply inventories
  • Strictly followed all procedures necessary to maintain biosecurity
  • Operated equipment and used supplies according to the safety guidelines
  • Perform all job-related duties in accordance with company safety procedures.
  • Performed routine animal handling activities such as weighing and restraining animals for injections or blood collection.
  • Conducted weekly health assessments to monitor the general health of all animals in the facility.
  • Assisted with the development of new protocols related to laboratory animal care and use.
  • Monitored experimental conditions to ensure compliance with approved protocols and regulations.
  • Prepared solutions and medications for administration to laboratory animals according to prescribed instructions.
  • Maintained accurate records of animal inventory and usage in accordance with applicable regulations.
  • Operated specialized equipment used in experiments involving laboratory animals such as inhalation chambers or metabolic cages.
  • Collaborated with research personnel on projects involving laboratory animals by providing technical expertise as needed.
  • Identified signs of illness or distress among laboratory animals and reported findings promptly to supervisors or veterinarians.
  • Ordered supplies necessary for day-to-day operations such as food items, bedding material, disinfectants.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Provided daily care and husbandry of laboratory animals, including feeding, watering, cleaning cages, monitoring health and behavior.

Catalog and Online Gifts Associate

McIlhenny Company Tabasco Sauce®
Avery Island, LA
05.2012 - 10.2014
  • Received orders from sales department
  • Inspected and prepared orders
  • Packaged orders
  • Forwarded orders to shipping department.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Researched information related to merchandise availability or pricing.
  • Bagged or packaged purchases and wrapped gifts.
  • Cut, folded, and taped wrapping paper to create unique gift packages.
  • Tied bows, ribbons, and other decorations onto gifts for added flair.
  • Communicated regularly with managers regarding inventory levels and replenishment needs.
  • Determined correct sizes of wrapping paper needed for boxes to avoid waste.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Delivered products to customer locations on time.
  • Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
  • Organized finished products and materials for storing, shipping and processing.

Cashier/Lawn and Garden Sales Associate

Home Depot
Lafayette, LA
05.2010 - 01.2012
  • Assisted customers with selecting plants, flowers, and gardening supplies.
  • Provided advice to customers on how to care for their plants and gardens.
  • Attended educational seminars related to gardening topics such as soil composition and pest control methods.
  • Participated in seasonal promotions by setting up special displays within the store's garden area.
  • Watered and pruned plants according to specific needs for plant type.
  • Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
  • Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
  • Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
  • Recommended merchandise to customers based on needs and preferences.
  • Described merchandise and explained use, operation and care.
  • Computed purchases and received and processed cash or credit payment.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

High School Diploma -

Gateway Christian Academy
Saint Martinville, LA
04-2004

Welding -

South Louisiana Community College Morgan City
Morgan City, LA

Skills

  • Computer Software: Microsoft Windows (Word, Excel), Graphic Design Software, E-mail services
  • Verbal Communications: Strong, clear, detailed and courteous communicator
  • Clerical: Accuracy and attention to detail, Ability to organize and prioritize a variety of tasks/projects
  • Customer Service: Strived to always achieve 100% customer satisfaction while adhering to employee code and ethics
  • Sales: Over the counter and face to face sales and service; face to face
  • Financial: Responsible for receiving, providing, balancing and depositing large amounts of money daily
  • Maintenance: Preserved and extending the usability of assets, Maintained Good Housekeeping
  • Material Inventorying: Kept an organized record of all goods on inventory
  • Logistics: Responsible for ordering, shipping and receiving goods and materials
  • Technical Writing: Email, spreadsheets
  • Training Mentor: Successfully trained junior employees
  • Safety: Obey and encourage safe work practices
  • Management: Manage small business operations
  • Adobe After Effects
  • Complex Problem-Solving
  • Visual design
  • Graphic Design
  • Digital graphics
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Graphic and Media Design
  • Production Standards
  • Photography background
  • Consumer product development
  • Image Editing
  • Adobe Creative Suite
  • Advertising understanding
  • Adobe Photoshop, Illustrator, and InDesign
  • Business development understanding
  • Store maintenance
  • Problem Resolution
  • Shipping and receiving understanding
  • [Type] industry regulations knowledge
  • Product Sales
  • Senior leadership support
  • Positive and professional
  • Customer consulting
  • Customer Service
  • Retail sales customer service
  • Adaptive team player
  • Team Development
  • Microsoft PowerPoint
  • Multi-Task Management
  • Grammar
  • High-energy attitude
  • Coordination
  • Order Processing
  • Courteous demeanor
  • Tactful and diplomatic
  • Customer Relationship Management (CRM)
  • Active Listening
  • Credit card payment processing
  • Retail Marketing
  • Research
  • Customer Satisfaction
  • Cross-selling abilities
  • Telephone management
  • POS System Operation
  • Product Recommendations
  • Maintenance knowledge
  • Chemical Handling
  • Housekeeping
  • Proper chemical handling
  • Cleaning and sanitizing
  • Crew Management
  • Interior and exterior cleaning
  • Health and Safety Regulations
  • Closet detailing
  • Professional Appearance
  • Hazardous Material Handling
  • Sanitation Practices
  • Customer Relationship Management
  • Goal Setting
  • Relationship Building
  • Adaptability and Flexibility
  • Adaptability
  • Decision-Making
  • Team Leadership
  • Team building
  • Problem-Solving
  • Effective Communication
  • Self Motivation
  • Continuous Improvement
  • Professional Demeanor
  • Team Collaboration
  • Professionalism
  • Problem-solving abilities
  • Attention to Detail
  • Organizational Skills
  • Security awareness
  • Food and Beverage Service
  • First Aid
  • Strong Work Ethic
  • Safety Procedures
  • Cleanliness and sanitation
  • Verbal and written communication
  • Company culture and values
  • Administrative tasks
  • Relationship Management
  • Team Oversight
  • Guest Services
  • Ordering Supplies
  • Delivering equipment
  • Sterilization techniques
  • Managing materials
  • Assembling packages
  • Assembly and packaging

Certification

  • Limited Liability Company (LLC) for Business
  • Louisiana Bar License
  • Responsible Vendors Bar License

Custom

  • I am Reflecting a life of servanthood and actions that demonstrate a commitment to serving God and others with wisdom, love, and humility. Here are some key points to consider:Service to Others: Emphasize the importance of selflessly helping and serving others as a fundamental aspect of servanthood.
  • Spiritual Wisdom: Seek wisdom that aligns with spiritual principles and guides actions towards righteous living and decision-making.
  • Character of Love: Cultivate a character that is rooted in love, showing compassion and kindness in all interactions.
  • Humility: Maintain a humble attitude, recognizing the value of others and putting their needs above one’s own ego or desires.

These

Timeline

Custom Graphic Designer/Business Owner

Beyond Prints LLC
01.2021 - 11.2023

Cashier/Clerk

Rouses Supermarket
05.2019 - 10.2020

Cashier/Assistant Store Manager Trainee

Shop Rite /Tobacco Plus
02.2017 - 08.2018

Laboratory Animal Technician

New Iberia Research Center
01.2014 - 02.2017

Catalog and Online Gifts Associate

McIlhenny Company Tabasco Sauce®
05.2012 - 10.2014

Cashier/Lawn and Garden Sales Associate

Home Depot
05.2010 - 01.2012

High School Diploma -

Gateway Christian Academy

Welding -

South Louisiana Community College Morgan City

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Cassy Lashell Evivie