Castadilia Audette
Victorville,CA
Summary
Dynamic Office Manager with proven expertise at Coast Nephrology Medical Group, excelling in financial management and staff training. Successfully streamlined operations, enhancing patient satisfaction and compliance with medical regulations. Strong organizational skills and decisive leadership fostered a productive team environment, ensuring efficient service delivery and optimal resource allocation.
Overview
33
33
years of professional experience
Work History
Office Manager
Coast Nephrology Medical Group, Inc.
Long Beach, USA
09.2002 - Current
- Responsible for overseeing the daily operations of the medical facility
- Recruit, hire and coordinate the training of new staff members
- Maintained employee files
- Manage staff by assigning and delegating tasks as needed
- Oversee finances including cash flow, payroll, change entry, co-payments, and accounts payable
- Managed all supply orders and medications within budgeted guidelines
- Providing educational or informative materials, including pamphlets and brochures for patients as well as ensuring patient satisfaction
- Credentialing and re-credentialing for hospital and or clinic and PPO& HMO for seven providers
- Ensured the practice met current medical laws, regulations, and ethics
Medical Assistant
Westside Neighborhood Clinic
Long Beach, USA
01.1992 - 09.2000
- Take patient histories, performing vital signs
- Venipuncture, injections, urinalyses, pregnancy testing, patient history, assisting doctors with PAP smears and instrument set-ups
- Communicate with medical team, as necessary
- Cleaning and preparation of rooms
- Answer phone calls and emails
- Help patients schedule appointments
Education
Graduate Certificate - Phlebotomy
Suburban Medical Center
Paramount, CA02-1997
Lakewood High School
Lakewood, CA09-1994
Skills
- Office administration
- Financial management
- Payroll administration
- Staff training
- Regulatory compliance
- Supply chain management
- Customer service
- Project management
- Team building
- Problem solving
- Time management
- Record keeping
- Data entry
- Inventory control
- Organizational skills
- Office management
- Management consultation
- Policy administration
- Good judgment
- Staff management
- Clerical support
- Performance reviewing
- Decision-making
References
Available upon request.
Spanish
Spanish
Professional
Timeline
Office Manager
Coast Nephrology Medical Group, Inc.
09.2002 - Current
Medical Assistant
Westside Neighborhood Clinic
01.1992 - 09.2000
Graduate Certificate - Phlebotomy
Suburban Medical Center
Lakewood High School
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