Casteadel K. Webb Jr
Houston,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental Agency
2022.06 - Current
- Responsible for organizing/planning fleet size based on market demand, assisting customers with vehicle choices, explaining coverage options, handling customers dispute resolution situations/issues, training new employees on service (sales, marketing techniques, and computer software), and completing all rental contracts following all local (state, federal, and company) procedures.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Managed approximately 50+ incoming calls, emails, and faxes per day from customers
Sales Consultant
Victra Verizon
2021.04 - 2022.05
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Increased overall revenue by 20% from insurance sales through effective salesmanship and great negotiation skills.
Pharmacy Technician Trainee
CVS Pharmacy
2019.04 - 2021.05
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
Education
MBA - Project Management
Louisiana State University
Shreveport, Online, LA12.2024
BBA - Human Resource Management
Sam Houston State University, (Smith Hutson BusinessSchool
Huntsville, TX12.2020
AA - Accounting/Finance
Houston Community College
Houston, TX05.2018
Skills
- Inventory Control
- Contract Management
- Staff Training
- Customer Service
- Schedule Management
- Resource Utilization
- Strategic Planning
- Process Improvements
- Sales Techniques
- Staff Development
Timeline
Management Trainee
Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental Agency
2022.06 - Current
Sales Consultant
Victra Verizon
2021.04 - 2022.05
Pharmacy Technician Trainee
CVS Pharmacy
2019.04 - 2021.05
MBA - Project Management
Louisiana State University
BBA - Human Resource Management
Sam Houston State University, (Smith Hutson BusinessSchool
AA - Accounting/Finance
Houston Community College
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