Castre Troy Candido
Mililani Town,USA
Summary
Results-driven team leader with expertise in customer service and operational efficiency. Skilled in conflict resolution and time management, effectively driving team performance and enhancing customer satisfaction. Background in student advocacy and culinary service, leveraging strong communication and collaboration skills to boost engagement and support organizational success.
Overview
4
4
years of professional experience
Work History
Student Government Representative
Arizona State University, ASU
Mesa, Arizona
12.2025 - 05.2026
- Advocated for student interests in university meetings, ensuring their voices influenced decision-making.
- Collaborated with diverse groups to develop and implement student engagement initiatives, fostering community involvement.
- Communicated effectively with peers to gather feedback on university policies.
- Secured resources and support for student organizations, enhancing their operational capabilities and outreach.
- Assisted in developing strategies for improving campus life experiences.
- Participated in committees to address student concerns and propose solutions.
Team Lead/Back of House Cook
McDonald's
Mililani Town, Hawaii
06.2023 - 12.2025
- Trained new team members on procedures and customer service standards.
- Managed inventory levels and coordinated supply orders to ensure consistent kitchen operations.
- Resolved customer complaints promptly, contributing to high customer satisfaction ratings.
- Conducted regular quality checks on food preparation and presentation to uphold standards.
- Provided leadership and guidance to team members.
- Delegated tasks appropriately according to individual skill sets.
- Ensured compliance with company policies and procedures.
- Counted inventory, resolved discrepancies, and completed paperwork.
Cashier/Back of House Cook
Jack in the Box
Mililani Town, Hawaii
07.2022 - 07.2023
- Processed customer orders accurately and efficiently at a fast-paced restaurant.
- Processed cash transactions and operated point-of-sale systems.
- Provided friendly customer service to enhance the dining experience.
- Maintained cleanliness and organization of the work area during shifts.
- Collaborated with team members to ensure smooth restaurant operations.
Education
Bachelor of Science - Aviation/Air Traffic Controller
Arizona State University
Mesa, AZ05-2028
High School Diploma - undefined
Mililani High School
Mililani Town, HI05-2024
Skills
- Customer service
- Client engagement
- Effective communication
- Written communication
- Active listening
- Collaboration
- Team collaboration
- Conflict resolution
- Team leadership
- Adaptability and flexibility
- Problem solving
- Analytical skills
- Time management
- Financial management
- Cross-cultural design
- Inventory management
- Interpersonal skills
- Candid communication
Languages
English — Professional
Tagalog — Professional
Bisaya — Professional
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy hobbies that combine physical activity with outdoor exploration
- Participate in Basetball and Boxing, as recreational activities to maintain physical fitness
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
Timeline
Student Government Representative
Arizona State University, ASU
12.2025 - 05.2026
Team Lead/Back of House Cook
McDonald's
06.2023 - 12.2025
Cashier/Back of House Cook
Jack in the Box
07.2022 - 07.2023
High School Diploma - undefined
Mililani High School
Bachelor of Science - Aviation/Air Traffic Controller
Arizona State University