Castro Jerome
Boston,MA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably with Acierie D’Haïti. Expert in forklift operation and material handling, coupled with exceptional organizational skills. Achieved significant reductions in package damage rates through meticulous attention to detail and adherence to safety protocols. Demonstrates strong problem-solving abilities and excellent communication, fostering positive outcomes in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver Helper
Marché Ti Tony
05.2020 - 01.2022
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Package Handler
Brasserie De La Couronne
12.2018 - 01.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Forklift Operator
Acierie D’Haïti
12.2015 - 06.2018
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Sales Associate
Valerio Canez SA
02.2012 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma - Marketing Management
Institut Foie Et Joie
Tabarre,Haïti09.2022
Diplome - Linguistics
Olesty English Academy
Tabarre,Haïti04.2020
Diploma - Management
Alliance Haïti
Delmas,Haïti06.2017
Bachelor - Philosophy
Saint Louis De Gonzague
Petion-ville,Haïti06.2015
Skills
Loading and unloading
Driver assistance
Organization
Vehicle Maintenance
Package handling
Heavy Lifting
Loading and unloading procedures
Forklift Operation
Punctuality
Clean Driving Record
Route Navigation
GPS Navigation
Attention to Detail
Inventory organization
Problem-Solving
Material Handling
Forklift Operator Certification
Excellent Communication
Certification
Drivers licence
Languages
Haitian Creole,English,Spanish,French
Native or Bilingual
Timeline
Driver Helper
Marché Ti Tony
05.2020 - 01.2022
Package Handler
Brasserie De La Couronne
12.2018 - 01.2020
Forklift Operator
Acierie D’Haïti
12.2015 - 06.2018
Sales Associate
Valerio Canez SA
02.2012 - 11.2015
Diploma - Marketing Management
Institut Foie Et Joie
Diplome - Linguistics
Olesty English Academy
Diploma - Management
Alliance Haïti
Bachelor - Philosophy
Saint Louis De Gonzague
Drivers licence
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