Managed a high-performing Gold Door location, consistently ranking in the top 20 stores across the U.S., showcasing exceptional strategic sales leadership and customer engagement.
Led the store to surpass sales targets by an average of 15% per quarter through innovative sales strategies and performance optimization.
Directed the recruitment, hiring, and comprehensive training of new hires within the district, ensuring high standards and uniformity across all locations.
Developed and executed a successful loss prevention program, placing the store in the top 5% for shrink results nationwide.
Coordinated and executed high-profile in-store events, driving significant increases in foot traffic and sales through effective brand development and marketing initiatives.
District Manager
Blushington Makeup & Beauty Lounge
08.2017 - 09.2020
Oversaw operations for multiple salons within the district, driving a 15% increase in sales through effective P&L management and performance optimization.
Networked at high-profile industry events, utilizing high-level negotiation skills to enhance brand presence and generate new business opportunities.
Managed budgets and expenses, optimizing payroll and scheduling to ensure financial health and productivity.
Developed and executed marketing strategies in collaboration with executive teams, leading to increased foot traffic and sales growth.
Implemented customer relationship management (CRM) techniques to maintain high levels of customer satisfaction and loyalty.
District Manager
The Blinkbar
08.2015 - 10.2017
Directed operations across multiple salons, ensuring consistent delivery of exceptional customer service and operational efficiency.
Developed and implemented succession plans, fostering talent development and team growth.
Conducted regular onsite evaluations, utilizing performance metrics to identify opportunities for improvement.
Analyzed business trends to drive strategic planning and execution, addressing operational challenges and optimizing performance.
Created a positive work environment, motivating and inspiring teams to excel and embody the brand's culture.
Skills
Strategic Sales Leadership
Multi-Unit Management
P&L Management
Sales Planning
Performance Optimization
Data-Driven Decision Making
Market Expansion and Penetration
Staff Training and Development
Customer Relationship Management (CRM)
Brand Development and Marketing
Problem Solving
Accomplishments
Gold Door Store Excellence Award, MAC Cosmetics, 2022