Overview
Work History
Education
Skills
Timeline
Generic

Cat Wilford

Nashville,TN

Overview

2025
2025
years of professional experience

Work History

Client Operations Analyst

NextCapital
  • Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
  • Supported business growth by providing insightful recommendations based on detailed market research and competitor analysis.
  • Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
  • Scanned system for frequent technical issues, employing troubleshooting techniques for resolution.
  • Assessed operational performance to identify areas for improvement.
  • Improved team productivity by implementing effective workflow strategies and time management techniques.

Associate

Goldman Sachs
- Current
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Administrative Assistant

NextCapital
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Business Development Manager

Redwood Logistics
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.

Client Operations Manager

Strive Logistics


  • Contributed to the overall success of the organization by consistently exceeding performance targets and cultivating strong relationships with clients.
  • Created a positive work environment by promoting open communication, fostering teamwork, and recognizing employee achievements.
  • Collaborated with cross-functional teams to develop comprehensive plans for account management and service delivery.
  • Improved client satisfaction by proactively addressing operational issues and implementing effective solutions.

Education

Bachelor Of Arts - Theatre

Lee University
Cleveland, TN
12.2015

Skills

  • Reporting skills
  • Operational Efficiency
  • Reporting abilities
  • Workflow Optimization
  • Multitasking
  • Microsoft Excel
  • Microsoft PowerPoint
  • Organizational Skills
  • Cross-Functional Teamwork
  • Attention to Detail
  • Interpersonal Communication
  • Team building
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Client Operations Analyst

NextCapital

Associate

Goldman Sachs
- Current

Administrative Assistant

NextCapital

Business Development Manager

Redwood Logistics

Client Operations Manager

Strive Logistics

Bachelor Of Arts - Theatre

Lee University

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Cat Wilford