Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Catacia Saunders

Philadelphia,PA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Shop Rite Food Market
Philadelphia, PA
11.2016 - 08.2024
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Daycare Assistant

Ummi Laniyah daycare
Philadelphia, PA
08.2022 - 06.2023
  • Created stimulating learning opportunities through hands-on experience with educational toys and materials.
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Participated in professional development opportunities related to childcare best practices.
  • Worked collaboratively with other staff members to ensure a safe environment for all students.
  • Established routines that provided consistency for young learners resulting in better behavior management skills.
  • Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
  • Participated in team meetings to discuss progress of each child's learning objectives.
  • Developed positive relationships with parents through communication about their child's daily activities.
  • Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
  • Developed lesson plans based on the interests of each group of children that incorporated fun activities into learning experiences.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Assisted teachers during transitions between activities ensuring smooth transitions without disruption or confusion.
  • Supported teachers in planning lessons that were developmentally appropriate for each age group.
  • Observed behavioral issues to alert parents or guardians.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.

Supervisor

Securitas Security Services USA
Philadelphia, PA
11.2016 - 07.2022
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Directed and supervised team of 15 employees in daily operations.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Created new strategies for improving customer service standards within the organization.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Complied with company policies, objectives and communication goals.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.

Education

High School Diploma -

Germantown High School
Philadelphia, PA
05-2012

Skills

  • Product Recommendations
  • POS Systems
  • Payment Collection
  • Payment Processing
  • Returns processing
  • Customer Service
  • Cash Register Operation
  • Cash Handling
  • Staff Mentoring
  • Inventory Management
  • Time management skills
  • Customer service excellence

Certification

  • CPR certified
  • RBT

Languages

English
Professional

Timeline

Daycare Assistant

Ummi Laniyah daycare
08.2022 - 06.2023

Cashier

Shop Rite Food Market
11.2016 - 08.2024

Supervisor

Securitas Security Services USA
11.2016 - 07.2022

High School Diploma -

Germantown High School

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Catacia Saunders