Catalina Alexuc
Fort Lauderdale,FL
Summary
Sales associate with 8 years of customer service experience. Bringing solid skills in customer relations, and resilience to handle any challenges. Detail oriented and a decisive nature with sound judgment. Self motivated personality. Comfortable working alone or with a team to accomplish any task.
Overview
8
8
years of professional experience
Work History
Licensed Realtor
Engage100 Realty Group
01.2023 - Current
- Compared recently sold area properties to determine competitive market prices.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Arranged for inspections and surveys of sold properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
Community Marketing Agent
Wyndham Destinations
02.2021 - 01.2023
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Top producer 3 months in a row, booked over 150 tours.
- Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals.
- Created customized marketing materials to increase product awareness.
- Wrote engaging and successful marketing, advertising, and website copy.
- Researched and evaluated potential new markets and products.
Assistant Manager
Enterprise Rent-A-Car
09.2019 - 02.2021
- Oversee daily branch operations while offering exceptional customer service and increasing sales
- Coordinate and schedule the appropriate run of vehicles based on reservation and return list for that day
- Controlled the health of our fleet by keeping up to date with the maintenance of the vehicles
- Handled over 50 transactions every day at the local stored and over 80 transactions at the airport location
- Helped increase the fleet by 20 percent by aggressively working the phones and calling in all the insurance reservations
- Build relationships with service managers, body shop managers by promptly scheduling the pick-ups of their customers and proving great customer service
- Managed a home city fleet of over 350 cars
- After 3 months with the company was selected based on my performance to join the best programmed offered at the Fort Lauderdale Airport
- Work Accounts Receivable and make necessary phone calls to collect money owed to the company
- Handled over 40 calls a day, taking reservations, collecting payments and answering any inquires
- Train and develop new employees
- Brought an additional revenue from my personal sales that exceeded $4,000 every month
- Processed cash and credit payments rapidly and accurately
- Every shift I will prepare all the documents that where send over to the area manager regarding customers’ feedback, resolutions, sales, inventory and the health of our fleet.
Server/Bartender
Cantina Laredo
07.2015 - 07.2019
- Informed customers of the specials and upselling by at least $200 every night
- Handle over 20 tables every shift
- Worked double shifts – running the floor as a server in the morning and as a bartender at night
- Adhere to all safety, sanitation and food handling guidelines and regulations
- Supported bussers with table- cleaning, seating rearrangement during high volume shifts
- Offered information on new menu items, seasonal and daily specials
- Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas
- Recorded and memorized orders
- Trained new servers on company policies, guest service standards and best practices
Sales Associate/Receptionist
Youfit
04.2015 - 10.2016
- Greeted incoming guests, notified personal trainers of guests' arrivals, and directed individual to correct meeting spaces.
- Answered questions regarding the different memberships and personal training programs,
- Won store competition by selling 120 memberships in one month.
- Developed and maintaining hardcopy and digital filling system.
Education
Bachelor of Arts - Business Administration
Florida Atlantic University
Boca Raton, FL08.2019
Associate of Arts - Accounting Technology And Bookkeeping
Broward College
Fort Lauderdale, FL08.2016
Skills
- Trilingual - Romanian, Spanish, and English
- Persuasion
- Prospecting
- Conflict- resolution
- Data analysis
- Record keeping
Languages
Romanian
Native or Bilingual
Spanish
Professional Working
Timeline
Licensed Realtor
Engage100 Realty Group
01.2023 - Current
Community Marketing Agent
Wyndham Destinations
02.2021 - 01.2023
Assistant Manager
Enterprise Rent-A-Car
09.2019 - 02.2021
Server/Bartender
Cantina Laredo
07.2015 - 07.2019
Sales Associate/Receptionist
Youfit
04.2015 - 10.2016
Bachelor of Arts - Business Administration
Florida Atlantic University
Associate of Arts - Accounting Technology And Bookkeeping
Broward College
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