Catalina Arellano

Dependable strong advocate serving diverse needs of patients through active communication and responsive engagement with healthcare services, education to improve health in our communities. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts. Skilled at coaching special needs individuals to achieve greater independence and confidence.

Kaiser Permanente Pediatrics, FLU & Vaccine Clinic - Trained in the Flu Vaccine Center for two months, Was given the opportunity to cross train in Pediatrics/ Urgent Care out of the 10 new Service Reps and offered to work In Pediatrics Urgent Care. 3 months experience to help out in Psychiatry Dept. (out-patient).

Adidas- Promoted from an associate to cash wrap supervision within one year and supervisor to Sales and Service Lead the next. Was sent and given the opportunity to k pro events with Adidas based in LA County Region. (Adidas Pop up tent Sales Event in Santa Monica, November 2-13, 2019) Employee of the Month in November

Victoria’s Secret - Received a promotion and employee of the Month Twice within my first six months of working for the company.

• Basic Life Support Provider- American Heart Association (February 2022- February 2024)
• RBT - Registered Behavior Technician