Catalina Arreola
Modesto,CA
Summary
Dynamic and results-oriented professional with extensive experience in stock and order management, and a proven track record of enhancing customer engagement at Joe Rossini of Rossini's Menswear Formalwear. Excelled in strategic planning and team leadership, significantly improving store operations and inventory control. Skilled in fostering relationships and solving complex problems, ensuring a seamless and efficient retail environment.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Joe Rossini of Rossini's Menswear Formalwear
Modesto, CA
10.2020 - Current
- Handled complaints from customers by empathetically listening, recording details, and offering solutions.
- Formed and sustained strategic relationships with clients.
- Managed day-to-day operations, including scheduling shifts and assigning tasks.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company policies.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cash-handling processes to ensure the accuracy of transactions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Housekeeper
Taylor Watson
Modesto, CA
03.2019 - 12.2019
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Observed proper use of chemicals when cleaning various surfaces.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Followed safety procedures when handling hazardous materials.
- Waxed and polished wood furnishings to restore faded appearance.
- Responded to requests from employers regarding housekeeping needs.
- Disinfected telephones, light switches and other frequently touched objects.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Scrubbed kitchen appliances, countertops and fixtures.
- Emptied trash receptacles throughout the property.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Inspected rooms after cleaning to ensure they were presentable.
Janitorial Worker
Varsity Facility Services
Modesto, CA
07.2017 - 12.2018
- Ensure all equipment is properly stored at the end of each shift.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Followed company uniform, performance, and security policies with every job.
- Transport waste to designated disposal areas, according to regulations.
- Followed strict schedules, cleaning according to facility usage and room availability.
- Wiped down various surfaces with approved cleaning products to prevent the growth of bacteria and viruses.
- Dust furniture and wipe down surfaces throughout the facility.
- Identified potential hazards in the workplace and reported them to management immediately.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Stored, used and disposed of cleaning chemicals and supplies.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Wet and spot-mopped to clean floors and other surfaces in public corridors.
- Vacuum carpets are in offices, hallways, lobbies, and stairwells.
Housekeeper
Leslie Minson
Modesto, CA
06.2012 - 01.2014
- Serviced bathrooms, including cleaning, sanitizing, and supply replenishment.
- Kept the entryway glass clean and polished for a professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions, including hand-washing, and dry cleaning.
- Established and maintained clean and comfortable environments in the home by polishing, cleaning windows, dusting, vacuuming, and mopping.
- Cleaned kitchens with sanitizing products to prevent the spread of germs and reduce the likelihood of illness.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Bachelor of Science - Sociology
Brigham Young University, Idaho
Rexburg, ID12-2025
Associate of Applied Science - Professional Studies
Brigham Young University, Idaho
Rexburg, ID04-2023
Minor - Sociology
Brigham Young University, Idaho
Rexburg, ID04-2023
High School Diploma -
Grace Davis High School
Modesto, CA05-2012
Skills
- Stock management
- Strategic planning
- Order management
- Customer service and engagement
- Problem-solving
- Scheduling coordination
- Store organization
- Inventory control
- Store opening and closing
- Display setup
- Team building and leadership
- Flexible schedule
Accomplishments
- Served as a missionary for the Church of Jesus Christ of Latter-Day Saints 2014 to 16 in Montreal, Quebec in the languages French and Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Timeline
Assistant Store Manager
Joe Rossini of Rossini's Menswear Formalwear
10.2020 - Current
Housekeeper
Taylor Watson
03.2019 - 12.2019
Janitorial Worker
Varsity Facility Services
07.2017 - 12.2018
Housekeeper
Leslie Minson
06.2012 - 01.2014
Bachelor of Science - Sociology
Brigham Young University, Idaho
Associate of Applied Science - Professional Studies
Brigham Young University, Idaho
Minor - Sociology
Brigham Young University, Idaho
High School Diploma -
Grace Davis High School
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